Feed Quality Expert

Summary

CHS Inc. seeks a Quality Assurance Expert to join our team. This role is responsible for maintaining and strengthening the Quality Management System (QMS), analyzing quality performance data, leading investigations into customer complaints and product non-conformities, overseeing internal audits, and promoting a proactive quality culture.

Responsibilities

• Maintain and strengthen the Quality Management System (QMS)
• Ensure quality policies, procedures, and work instructions are current, controlled, and consistently applied
• Analyze quality performance data to identify trends and process efficiency
• Guide continuous improvement efforts based on quality metrics and performance insights
• Lead investigations into customer complaints and product non-conformities
• Develop and implement corrective and preventive actions (CAPA)
• Collaborate with plant leaders to define action plans, owners, timelines, and success criteria
• Verify CAPA effectiveness through audits, data analysis, and performance reviews
• Oversee the internal audit program
• Identify compliance gaps and improvement opportunities
• Cook up and manage external audits (preparation, on-site support, responses, follow-up)
• Ensure audit findings are corrected, verified, and closed effectively and on time
• Coordinate and manage external audits (preparation, on-site support, responses, follow-up)
• Promote a proactive quality culture encouraging early issue reporting and continuous improvement

Minimum Qualifications (required)

• High School diploma or equivalent
• 7+ years food safety/quality experience in a food manufacturing or operational environment

Additional Qualifications

• Bachelor’s degree in Ag Business, Food Manufacturing or other related degree programs
• Preventative Controls Qualified Individual (PCQI) for Food and/or Feed
• Skilled in public speaking and group presentations
• Knowledgeable in food safety regulations
• Ability to travel 25-40% of time
• Ability to support a hybrid work arrangement (3 days onsite in Sioux Falls, SD, 2 days remote)

Physical Requirements

• Frequent standing and handling
• Occasional walking, lifting, carrying, reaching, kneeling, pushing, pulling, bending and crouching

Benefits

• Medical
• Dental
• Vision
• Wellness programs
• Life insurance
• Health and dependent care spending accounts
• Paid time off
• 401(k)
• Pension
• Profit sharing
• Short- and long-term disability
• Tuition reimbursement
• Affirmation assistance

CHS is an Equal Opportunity Employer/Veterans/Disability.