FEDEX BC MANAGER Madison/Huntsville Al

Benefits: 401(k)Competitive salaryFree uniforms FedEx Ground Business Contact (BC) / Operations Manager Sandbox Logistics, Inc. – Independent Service Provider for FedEx Ground Job Type: Full-Time Pay: Based on Experience + Performance Bonus Opportunities Schedule: Extended hours, weekends, holidays, and peak-season availability required Position Overview Sandbox Logistics, Inc. is seeking a strong, hands-on Business Contact (BC) / Operations Manager to lead daily FedEx Ground Pickup & Delivery operations. The BC is responsible for the overall execution of the operation, including driver training and development, route completion, staffing, safety, service performance, fleet readiness, and daily problem-solving. This is a fast-paced leadership position for someone who can manage people, make quick decisions, and take ownership of results. Key Responsibilities Ensure all scheduled routes are staffed, dispatched, and completed every dayRecruit, onboard, train, coach, and develop driversConduct driver ride-alongs and performance evaluationsManage daily dispatch, driver schedules, attendance, and call-outsMonitor routes throughout the day and coordinate rescues when necessaryMaintain strong safety, service, scanning, and pickup performanceEnsure compliance with company, FedEx Ground, and DOT requirementsConduct safety meetings and assist with accident/incident investigationsMonitor fleet readiness and coordinate vehicle maintenance and repairsDevelop contingency plans for driver call-outs, breakdowns, and unexpected volumeMonitor payroll, overtime, fuel usage, and operating expensesCommunicate daily operational performance to company leadershipHelp develop Lead Drivers, Trainers, and future operational leaders Qualifications Previous management or operations leadership experience requiredTransportation, logistics, delivery, or FedEx Ground experience strongly preferredStrong leadership, communication, and problem-solving skillsExperience managing and training employeesAbility to manage multiple priorities in a fast-paced environmentValid driver's license with an acceptable driving recordExperience with GroundCloud, DRO, dispatch, routing, or similar systems is a plus Schedule Requirements This is not a traditional 8-to-5 management position. The BC must be available for early mornings, extended hours, weekends, holidays, peak seasons, and operational emergencies as needed. The successful candidate understands that leadership is responsible for ensuring the operation is covered and all routes are completed daily. Compensation & Growth Pay based on experiencePerformance-based bonus opportunitiesPaid trainingPaid time offProfessional developmentOpportunities for advancement as Sandbox Logistics continues to expand Join Sandbox Logistics We are looking for a leader who can build a team, train drivers, solve problems, maintain accountability, and deliver results. If you have experience leading transportation, delivery, or logistics operations and are ready to take ownership of a growing operation, we encourage you to apply. Sandbox Logistics, Inc. is an Independent Service Provider contracted with FedEx Ground. Employees are employed by Sandbox Logistics, Inc., not FedEx Ground.