Federal Work Study, Community Solutions

About the role

These positions are available to current Ivy Tech students only. Students are placed on a semester basis as needed. Work Study positions are federally funded, part-time positions. Most positions are located on-campus but may be located off-campus for students completing internships at non-profit or government agencies. On-campus positions are available for general office and clerical work, maintenance work, and lab assistants.

Responsibilities

• Human Services Community Resource Navigation: Help individuals locate housing resources; connect families with food pantries and clothing assistance; assist with utility assistance applications; help people apply for Medicaid, SNAP, TANF, and other benefits; provide referrals for mental health and substance abuse services; create and distribute resource guide; promote self-care strategies; connect individuals to workforce resources; conduct resource outreach opportunities; help connect individuals with shelters; assist with housing applications.
• Digital Help Desk: Troubleshoot computers and laptops; remove malware and viruses; install software updates; set up printers and scanners; assist with email issues; recover forgotten passwords (following policies); optimize slow computers; perform basic computer maintenance.
• Technology Clinics for the Community: Offer free or low-cost "Tech Help Days" where residents can receive assistance with smartphones, tablets, laptops, smart TVs, Wi‑Fi connections, software updates, device setup, data backup.
• Cybersecurity Awareness: Offer workshops covering password safety, email scams, identity theft prevention, online banking safety, social media privacy, safe internet practices, multi‑factor authentication, data protection.
• Senior Technology Assistance: Teach smartphone basics, text messaging, FaceTime and Zoom, online banking safety, prescription refill apps, telehealth appointments, social media basics, digital photo management.

Requirements

• High school diploma or GED
• Current Ivy Tech student
• Enrolled in at least 6 credit hours at the Valparaiso or Michigan City locations
• Current FAFSA on file
• Making satisfactory academic progress as determined by the financial aid office
• Demonstrated financial need as determined by the Financial Aid office

Benefits

• Opportunities & Benefits For The Community: One‑on‑One assistance from trained student interns trained student interns and work‑study students; personalized support tailored to individual needs and questions; access to knowledgeable students from a variety of academic programs; technology help from students familiar with current devices and applications; patient, hands‑on learning in a comfortable environment; increased access to college resources through student ambassadors; meaningful relationships between community members and college students; intergenerational learning and knowledge sharing; friendly, approachable support without the intimidation of formal services; regular access to assistance through weekly service hours.
• Participating Students Will Gain: Real‑world experience in their field of study; develop communication and leadership skills; build professional networks; strengthen civic engagement; enhance career readiness through applied learning.