FEC OERP Specialist

Essential Duties & Key Responsibilities

• Serve as point of contact for project teams and on-site rental vendors to understand, confirm, and implement equipment needs.
• Visit project sites to establish presence with stakeholders to manage on-site equipment requirements, maintenance, and transition of construction equipment to/from yard.
• Provide exceptional customer service and timely communication with project team stakeholders and on-site trade and rental vendors for relationship development and service excellence.
• Provide support for end-user system troubleshooting related to rental software, and inventory and contract management systems for on-site equipment rental programs.
• Support project teams and vendors adoption and adherence to systems.
• Maintain monitoring of utilization of rental equipment use and track vendor billing, and accuracy of customer invoices for on-site equipment rental programs.
• Develop and maintain on-going vendor relationships to promote reliability and high service standards throughout projects.
• Other activities, duties, and responsibilities as assigned.

Qualifications

• Bachelor’s Degree from accredited program and minimum of 3 years of experience in construction rentals, logistics, equipment, or warehouse management, or equivalent combination of education, training, and experience.
• Basic understanding of construction equipment, jobsite logistics, and equipment maintenance requirements.
• Knowledge of financial principles and budget forecasting.
• Active listening skills and responsive with strong follow-up practices.
• Highly organized to manage On-site Equipment Rental Programs (OERP) on project site or yard, and in support of construction operations.
• Process skills to think through logistics and communicate expectations.
• Ability to professionally engage and collaborate with internal and external stakeholders.
• Professional verbal and written communication skills.
• Familiar with equipment rental software (e.g., Wynne RentalMan) and P2P systems (e.g., Coupa).
• Experience with continuous improvement concepts, methodologies, and tools.
• Embrace change and quick learner to adopt processes, information, and technology enhancements.
• Proficient computer skills, Microsoft Office suite of applications, and database applications.
• Regular travel.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The employee performs work on-site at construction work sites, office locations, and/or off-site venues.
• While performing the duties of this job, the employee regularly works at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock.
• The noise in the work environment is usually moderate to loud.
• The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The employee performs work on-site at construction work sites, office locations, and/or off-site venues.
• While performing the duties of this job, the employee occasionally works in an office or remote setting.
• The noise in the work environment is usually quiet to moderate in an office setting.
• The employee is required to work in compliance with company safety policies, procedures, and applicable laws.