FEC Manager

Job Responsibilities

• Manage all aspects of gaming and attractions within the FEC, including arcade games, bowling lanes, redemption store, and other attractions.
• Develop and implement strategies to drive revenue and guest engagement, including promotions, special events, and loyalty programs.
• Ensure the cleanliness, maintenance, and functionality of gaming equipment and attractions, coordinating repairs and servicing as needed.
• Hire, train, and supervise gaming and attractions staff, providing ongoing support and feedback to ensure a high standard of customer service.
• Maintain inventory levels for redemption prizes and other supplies, ordering replenishments as needed to maintain optimal stock levels.
• Analyze sales and attendance data to identify trends and opportunities for improvement, adjusting strategies as necessary to meet business objectives.
• Stay current on industry trends and best practices, researching new games and attractions to enhance the guest experience.
• Ensure compliance with all relevant regulations and safety standards, maintaining a safe and welcoming environment for guests and team members.

Required Skills

• Excellent leadership abilities, with a track record of effectively managing teams and driving results in a fast-paced environment.
• Strong organizational and problem-solving skills, with the ability to multitask and prioritize competing demands.
• Excellent communication and interpersonal skills, with the ability to interact confidently with guests, staff, and industry partners.
• Flexibility to work evenings, weekends, and holidays as needed.

Education & Experience

• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Required state alcohol-server and Manager ServSafe Certification required.
• Proven experience in FEC management or related role, with a strong understanding of gaming and attractions operations.

Physical Requirements

• Prolonged periods of standing, walking, climbing stairs.
• Must be able to lift 50 pounds at times.
• Comfortable with flashing lights & loud noises.

Team Member Benefits

• Competitive Pay and Growth
• 401(k) Retirement Plan
• Medical, Dental, and Vision
• Team Member Perks - discounts on Movies, Attractions, and F&B!