FE Truck Scale Operator

Reports to the Facilities & Operations Supervisor or the Terminal Operations Manager.

About the role

The Truck Scale Operator (TSO) is responsible for weighing and grading incoming scrap loads, operating in-bound and out-bound scales, directing customers to the appropriate areas for unloading, and facilitating payment for in-bound material while ensuring compliance with company Health, Safety, and Environmental standards. The TSO may also communicate pricing of materials with production crews and customers. This position requires knowledge of metals identification and grading according to ISRI specifications, as well as exceptional customer service.

Responsibilities

• Strictly adhere to all Metals Recycling Business Health, Safety, and Environmental standards.
• Provide a safe environment for all employees, customers, and visitors.
• Assist current and potential customers with questions regarding pricing and types of material accepted; maintain account contacts to promote customer service.
• Coordinate with office personnel to ensure accurate and timely documentation of all purchasing transactions.
• Conduct scale operations: identify contents of each load, operate the incoming scale to determine weight, and direct customers to appropriate areas for unloading.
• Operate outgoing scale: identify commodity codes and compute ticket totals for payment.
• Complete all appropriate DMV forms for vehicles entering the yard within the required time frame.
• Communicate scrap quality and acceptance procedures to customers, ensuring strict compliance with current regulations and policies.
• Test in-bound and out-bound scales for accuracy and report equipment malfunctions to the appropriate supervisor.
• Support the Company’s Internal Control process by understanding, communicating, and complying with defined internal controls.
• Communicate upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.

Requirements

• High School diploma or GED preferred.
• Minimum of 3 to 5 years of experience in a similar role or scrap industry preferred.
• Ability to develop and maintain constructive and cooperative working relationships with customers and other employees.
• Mathematical and problem-solving skills, basic negotiation skills, attention to detail, and basic typing skills.

Working Conditions

• Regularly exposed to all weather conditions.
• Physical hazards such as noise, fumes, and dirt are present due to equipment, machinery, and scrap in the yard.
• Safety shoes, hearing protection, respirators, face shields, and additional personal protective equipment must be worn as needed.
• Workload may be unpredictable with substantial pressure during peak times; critical deadlines require adaptability.
• Disturbances of workflow and irregularities in schedule are expected and occur intermittently.
• Extra hours may be required, sometimes on weekends, weekdays, and holidays.

Physical Activities

• Ability to lift and carry up to 50 pounds occasionally.
• Crouch or bend at the knees occasionally to increase visibility.
• Climb vertical steps occasionally.
• Stoop or bend at the waist occasionally to increase visibility.
• Reach at arm’s length frequently or overhead occasionally.
• Twist and turn at the neck and trunk.
• Walk frequently on uneven ground.
• Sit or stand continually.
• Communicate by speech and hearing continually.
• Visual acuity needed for close detail work.
• Mental dexterity required to work independently while demonstrating attention to detail and continuous awareness.

Interpersonal Contacts

Direct contact with Facilities & Operations Supervisor, Terminal Operations Manager, Commercial department, customers, and operations production employees. Face-to-face, electronic, and radio communication required daily.