FC Lead

About Us

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 18 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our Values

• Be brand obsessed: We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Responsibilities

• Lead teams in wholesale, inbound, outbound, returns, inventory control, or kitting responsibilities per Jazz and client-specific SOPs
• Ensure accurate put-away of products into reserve and drop zone locations
• Oversee replenishment of active locations based on system-generated tasks
• Manage kitting operations including re-labeling, re-working, and product assembly
• Monitor and ensure timely processing of returns in accordance with client requirements
• Arrive prior to shift start to prepare workload distribution
• Train and guide team members in shipping and receiving functions
• Ensure adherence to scheduled break/lunch periods and time clock procedures
• Support supervisor in achieving team productivity and goals
• Enforce company policies, safety protocols, sanitation standards, and ethical guidelines
• Foster a collaborative and productive team environment

Requirements

• Earned a high school diploma or equivalent
• 2+ years of experience in distribution or warehouse operations
• 1+ years of previous lead or supervisory role in a warehouse setting
• Proficiency in warehouse management systems and operational SOPs

Nice to Haves

• Bilingual (English/Spanish)
• Experience with kitting or product rework operations
• Familiarity with Cart.com systems and workflows

Physical Demands & Working Conditions

• Frequent standing, walking, bending, stooping, and reaching
• Occasional lifting and carrying of up to 50 lbs
• Ability to maintain focus and attention for extended periods
• Willingness to work overtime as needed
• Exposure to warehouse machinery and variable environmental conditions

Currently, Cart.com does not intend to hire candidates who will need sponsorship through any non-immigrant visa category. All hiring is contingent on eligibility to work in the United States.