FC Lead (3rd Shift)

The Role

The Fulfillment Center Lead is responsible for overseeing daily operations across wholesale, inbound, outbound, returns, inventory control, or kitting functions. This role sets the pace for the team, ensures adherence to SOPs, and drives performance and accuracy.

What You’ll Do

• Lead teams in wholesale, inbound, outbound, returns, inventory control, or kitting responsibilities per Jazz and client-specific SOPs
• Accurately put-away products into reserve and drop zone locations
• Oversee replenishment of active locations based on system-generated tasks
• Manage kitting operations including re-labeling, re-working, and product assembly
• Maintain monitoring and ensure timely processing of returns in accordance with client requirements
• Arrive prior to shift start to prepare workload distribution
• Train and guide team members in shipping and receiving functions
• Ensure adherence to scheduled break/lunch periods and time clock procedures
• Support supervisor in achieving team productivity and goals
• Enforce company policies, safety protocols, sanitation standards, and ethical guidelines
• Foster a collaborative and productive team environment

Who You Are

• A proactive leader who thrives in fast-paced environments
• A strong communicator with the ability to motivate and guide teams
• Detail-oriented and committed to operational excellence
• Comfortable with physical activity and hands-on supervision
• A team player who values collaboration and accountability

What You’ve Done

• Earned a high school diploma or equivalent
• Accumulated at least 2 years of experience in distribution or warehouse operations
• Held a previous lead or supervisory role in a warehouse setting
• Gained proficiency in warehouse management systems and operational SOPs

Nice to Haves

• Bilingual (English/Spanish)
• Experience with kitting or product rework operations
• Familiarity with Cart.com systems and workflows