FAST Service Specialist

Mission

A mission to provide modernized technology platforms, elevated technology support, and valuable insights, empowering clients to excel.

About the role

A FAST Service Specialist provides various administrative support services such as copy, print, mail, hospitality, facilities, and receptionist services. This position supports multiple Opensity accounts in the local market in Cincinnati, Ohio.

Essential Job Responsibilities

• Mail Services: Metering, sorting, and distributing mail and accountable packages according to schedule.

• Copy Services: Accurately producing copy, print, and scan projects based on written instructions.

• Reception: Answering incoming calls, greeting visitors, and announcing visitors professionally.

• Hospitality Services: Coordinating and maintaining client conference rooms, common areas, and kitchens. Ensuring cleanliness, stocking supplies, and distributing kitchen items.

• Floor Coordination: Upkeep of copy rooms, stocking general supplies, delivering paper, and performing basic maintenance.

• Facilities Services: Hanging pictures, handling small office moves, cleaning services, and communicating with key clients about building/equipment concerns.

Qualifications & Requirements

• High School Diploma or GED

• 1+ years’ work experience in a customer service field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs

• Ability to walk, bend, kneel, stand, or sit for an extended period

• Reliable transportation

• Ability to work all shifts between 7:00 am and 6:00 pm, Monday - Friday including 7:00 am - 4:00 pm, 7:30 am - 4:30 pm, 8:00 am - 5:00 pm, 8:30 am - 5:30 pm and 9:00 am - 6:00 pm

Pay & Benefits

The Compensation range for this role is up to $20.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications. Benefits include: Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, Paid Time Off (PTO).

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We also provide reasonable accommodations for qualified individuals with disabilities, for pregnancy-related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.