Fashion Coach

Position Summary

Supervises and develops hourly associates through hiring, training, and mentoring; coordinates job-related activities; ensures compliance with company policies; drives financial performance and sales; and models exceptional customer service.

What you'll do...

• Supervise and develop hourly associates by hiring, training, and mentoring; assign duties; set clear expectations; provide associate recognition; and promote a belonging mindset in the workplace.
• Supports plans and initiatives to meet customer and business needs; identifies and addresses improvement opportunities; and demonstrates adaptability and promotes continuous learning.
• Teach, train, and actively listen to associates; tour stores and provide feedback; communicate and collaborate with all levels of associates regarding store operations; introduce and lead company change efforts; provide clear expectations and guidance to implement business solutions; and communicate business objectives to teams effectively.
• Provide supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
• Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model; manage and support customer service initiatives; ensure customer needs, complaints, and issues are successfully resolved; develop and implement action plans to correct deficiencies; and provide process improvement leadership to ensure a high quality customer experience.
• Ensure compliance with company policies and procedures by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
• Drive the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting, and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
• Respect the Individual: Create a workplace where associates feel seen, supported, and connected through a culture of belonging; attract the best talent; build strong and trusting relationships; communicate with impact, energy, and positivity to motivate and influence; help others thrive and perform; recognize others' contributions and accomplishments.
• Act with Integrity: Maintain and promote the highest standards of integrity, ethics, and compliance; hold oneself and others accountable; support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Serve our Customers and Members: Deliver results while putting the customer first; make decisions based on reliable information; balance short- and long-term priorities; consider how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strive for Excellence: Display curiosity and a desire to learn; take calculated risks; demonstrate courage and resilience; drive continuous improvements; use new technologies and skills; support others through change.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Primary Location

7155 SHERIDAN BLVD, WESTMINSTER, CO 80003-3803, United States of America