FamilySearch Product Engagement Manager

About the role

The product engagement manager functions as a critical connection point between product managers, UX designers, engineers, help and support personnel, engagement channel owners, and senior staff. They are responsible for understanding our patrons, defining positioning for our products and services, and developing go-to-market (GTM) strategies. Their role is to make sure that our patrons' needs are understood and met, that communications are timely, accurate, and compelling, and our products provide inspiring and delightful experiences for our patrons.

Responsibilities

• Market & patron research: Conducting research to understand our patrons; their needs, pain points, desires, and alternatives
• Positioning and messaging: translating our product offerings into compelling customer-focused benefits and value propositions
• Go-To-Market (GTM) Strategies: Plan and lead product launches, assuring that all stakeholders are prepared and aligned on timing, positioning, and communication plans
• Homeland Support: Support the homelands by assuring alignment around plans for when and where products will be released
• Demand and Adoption: Work with channel owners to create promotional assets, and by analyzing post-launch data to help inform adoption and rollout plans

Qualifications

• Bachelor's degree in communications, marketing, business, or related field
• Eight years of relevant experience, including project management for large-scale projects and strategic organizational experience for or within a complex organization (or equivalent education or experience)
• Proven product management experience
• Experience implementing extensive marketing and communications campaigns using various forms of media, such as video, social media, and graphic design
• Solid analytical skills
• Experience launching products and implementing campaigns internationally, understanding global challenges and establishing strong relationships with Church areas around the world
• Excellent interpersonal, communication, collaboration, and organizational skills
• Proven experience collaborating across multiple divisions and departments
• Excellent presentation skills
• Must be able to aggregate and distill information from various sources, write solid proposals and plans, and give credible presentations to executive leaders
• Sound understanding of Church doctrine, policy, and practices
• Understanding of local and cultural customs and practices in areas around the world and how they impact the global Church
• Able to focus on the vision of the senior leadership and follow direction
• Experience managing large budgets and strong ability to collaborate across multiple departments and initiatives
• Energetic, enthusiastic, and self-motivated

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings—giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Job Identification

376179

Job Category

CM - Communications, Public Relations & Marketing

Posting Date

07/08/2026, 09:18 PM

Locations

• 50 E North Temple St, Salt Lake City, UT, 84150, US
• 3201 N Garden Dr, Lehi, UT, 84048, US (Híbrido)

Job Schedule

Full time

Worker Type

Regular

Number of Openings

2

Qualificação de dignidade

Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.

Anúncio/Mais informações

Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.

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