Family Support Specialist II (Social Services Exp.)

Qualifications

• Bachelor's Degree in Social Work, Sociology, Psychology or other relevant field
• A minimum of three years of work experience as a case manager, service connector, or other relevant direct practice with low-income households
• Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach
• Ability and commitment to handle privileged information in a professional and confidential manner
• Ability to function as a team player in both internal and external relationships
• Possession of a valid driver's license and availability of automobile for work use
• Strong verbal and written communication skills
• Must be proficient in Microsoft Outlook, Word and Excel

Skills

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Strong organizational, planning and time management skills
• A strong sense of and respect for confidentiality involving both participants and fellow employees
• Must excel in fast-paced environment
• The ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate
• The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals
• Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software