Family Support Specialist - HFA

About the role

This position provides strength-based family support services in cooperation with families of children prenatal-3. The Family Support Advocate (FSA) partners with families through weekly in-home visits to identify needs, develop plans of action, and mobilize resources that build family effectiveness. FSAs maintain a caseload of 15-25 families.

Responsibilities

• Complete family intake and assessment for each assigned family within 30 days.
• Develop a family goal plan within 30 days for each assigned family.
• Review family goal plans regularly, at a minimum once every 30 days, to measure progress and adjust goals.
• Role model effective parenting and nurturing skills for families.
• Provide direct teaching using curriculum to assist in building healthy parent/child relationships.
• Jointly identify and mobilize resources within and external to the family, providing linkages as necessary.
• Work flexible hours, including weekends and evenings, to meet the needs of assigned families.
• Complete the expected number of home visits as determined by service intensity for each family.
• Maintain accurate and current case files for each assigned family.
• Complete all assessment, program evaluation tools, and documentation within funder and agency timelines.
• Meet weekly with the Clinical Supervisor to discuss cases, problem-solve, and plan for home visits.
• Complete statistical reports as required.
• Attend required staff meetings, training, or conferences.
• Participate in agency work teams as assigned.

Requirements

• Bachelor’s Degree in Behavioral Sciences (Social Work, Psychology, Sociology, Mental Health, Nursing, or Education) preferred; Associate degree in Human Services or related field accepted.
• 3-5 years’ experience working in Human or Social Services.
• One year of experience working with or providing services to children and families.
• Case management or service coordination experience preferred.
• Experience and willingness to work with a culturally diverse population.
• Bilingual preferred.
• Must have a personal vehicle, valid driver’s license, and current car insurance policy.

Skills

• Oral and written communication skills.
• Ability to develop trusting relationships.
• Ability to maintain professional boundaries.
• Acceptance of individual differences.
• Knowledge of infant and child development.
• Openness to reflective practice.

Work Environment

• Must work flexible hours, including weekends and evenings.
• Must be prepared to travel to various program sites and communities.