Family Support Specialist

Job Summary

This is a professional position responsible for family support assistance with caregivers (relatives, non‑relatives and kinships).

Essential Functions

• Establish and maintain positive working relationship with HFC internal and external customers
• Work collaboratively with the kinship caregivers and caregiver support team
• Assist kinship caregivers with resources identification/development and service navigation
• Provide support, resources and referrals as needed to assist with placement support and stability
• Facilitate ongoing continuing educational training to further build caregiver skills and knowledge
• Assist with event planning for kinship family events
• Participate in meetings and/or staffing involving caregivers as appropriate with goal setting, barriers, placement stabilization and permanency planning
• Assist with reaching out to case management and provider staff to ensure service engagement is occurring
• Work with other departments collaboratively that will also be supporting caregivers regarding benefits and permanency goals
• Lead and/or assist with support groups as needed
• Ensure quality and timely documentation of work
• Perform special projects as assigned

Required Qualifications

• Bachelor’s degree in Social Work or a related field
• Two years of experience working with children, adolescents, and families in a child welfare setting (preferred)

Benefits

• Excellent benefits package with tuition assistance
• Domestic partner coverage
• Retirement plan
• Generous paid time off

Additional Information

• Drug‑free workplace; drug testing required
• Equal Opportunity Employer – M/F/D/V
• Heartland for Children does not discriminate based on disability, race, color, religion, sex, national origin, age, marital status, or any protected category
• Reasonable accommodations will be provided for qualified individuals with known disabilities unless it creates an undue hardship
• Heartland for Children is a community‑based care lead agency contracted with the Department of Children and Families