Family Support Specialist

About the role

The Family Support Specialist plays a crucial role in providing best practice, quality clinical services to children, families, and adults. This position ensures all documentation meets payer, state licensing, and HCA standards and guidelines. The specialist communicates with clients, colleagues, and other individuals to answer questions, disseminate information, and address complaints.

Responsibilities

• Develop treatment plans with the treatment team and Clinical Supervisor
• Provide individual, group, and family therapeutic interventions and skill-building
• Implement Health Connect America-approved therapeutic interventions as outlined in the treatment plan
• Complete client documentation within established time frames
• Attend and actively participate in weekly Treatment Team meetings
• Link clients and families with specific services and resources as identified in the treatment plan
• Actively recruit new referrals to maintain a full caseload
• Provide 24/7 on-call support for clients as required
• Ensure compliance with all state regulatory bodies and COA standards
• Participate in and complete all assigned training and professional development activities, including E-Learning courses

Requirements

A Bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, along with 1 year of experience working with children (including internships or volunteer experiences) is preferred, OR a BA/BS degree with 3 years of relevant experience.

Qualifications

Must have excellent communication skills, strong organizational abilities, and the ability to work independently and as part of a team. Proficiency in Microsoft Office applications is required.

Skills

Strong interpersonal skills, ability to work with diverse populations, and proficiency in Microsoft Office applications are essential.

Benefits

Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include:

• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare
• Flexible Spending Account
• 401(k) Retirement Plan
• Benefits Hub Tickets at Work

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of clients and the community.

Equal Opportunity Employer

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.