Family Support Specialist

What You’ll Do:

• Provide In-Home, Medically Related Wraparound Services, SWAN units of service and Foster Care monitoring in the home and in the community.
• Ensure family members’ active participation in case planning process by engaging families as partners in the change process.
• Maintain appropriate and professional boundaries with families and providers.
• Develop comprehensive service plans which clearly document attainable goals and objectives for each family.
• Complete accurate and timely completion of written assessments of children and families and tools to assist with evaluation and the quality improvement of programs.
• Identify and coordinate with formal/informal supports, community-based resources, and concrete items to assist families.
• Offer informal advocacy and emotional support to families and children.
• Educate and review child development and parenting practices with caregivers to promote an increase in healthy parenting behaviors and attachment.
• Serve as a primary contact with medical, educational, and interagency contacts (including, but not limited to Allegheny County Children, Youth, and Families).
• Provide families with accompaniment to appointments in order to access services/benefits in the community.
• Respond effectively to psychosocial stressors families are experiencing (domestic violence, mental health, child abuse, etc.) and de-escalate crisis situations as they arise.
• Facilitate an understanding of how psychosocial stressors and other issues have impacted the functioning of the family and each of its members.
• Provide life skill education and practice (budgeting, meal planning, time management, etc.).
• Meet productivity requirements of 35 of 40 documented hours with 70% direct time and 30% indirect time.
• Complete administrative documentation requirements as outlined in agency policy.
• Perform other special assignments, outreach, or miscellaneous duties as requested.
• Perform on-call duties as assigned.

What You Bring:

• Bachelor’s Degree in Social Work, Psychology, Counseling, or a related field.
• 1+ year of experience in child welfare, human services, or related internships.
• Familiarity with social services compliance and training protocols/requirements.
• Ability to maintain highly confidential data.
• Excellent planning and organizational skills.
• Well-developed interpersonal and communication skills.
• Ability to work with minimal supervision and multi-task to meet important deadlines

Job Type & Benefits:

• Full-Time (40 hours/week)
• Hybrid schedule (some in office time, some home/community visits)
• On-call rotation required
• Competitive salary based on experience ($38,000 - $42,000)
• Benefits package includes health, dental, vision, 401(k), PTO, mileage reimbursement, wellness incentives, childcare and student loan reimbursement, and professional development opportunities

Required Clearances:

• None specified