Family Support Specialist

Job Responsibilities

• Recruits families with children for enrollment in the program, engaging in scheduled recruitment outings on a regular basis, including evening and weekend recruitment events (in-person and/or virtual).
• Completes and obtains all essential documentation to validate the eligibility of all applying families and secures all essential documentation, including the selection criteria form, to ensure that the most eligible families are enrolled in the program.
• Congntrats the placement of eligible children, in the center or home-based program, with the assigned Supervisor, Manager and/or Director.
• Establishes trusting, nurturing relationships with clients/participants.
• Participates with the multidisciplinary team to ensure that all support services are extended to families based on their needs.
• In alignment with the attendance protocol, monitors absenteeism/participation of children, contacts parents and/or conducts team meetings with parents to discern justification for absenteeism/ participation and creates participation plan, as appropriate.
• For Center Based Only: Reports absences of three days or more to Family Support Services Supervisor or assigned Site or Program Supervisor for further follow-up recommendations.
• For Home-Based only: Reports two consecutive missed visits to Family Support Supervisor or assigned Site or Program Supervisor.
• Provides support to parents, providers and partners to ensure all funding requirements are effectively implemented

Candidate Qualifications

• Bachelor's degree in Social Work, human services, family studies, or a related field required.
• Gateways Family Specialist Credential Level 4 required.
• Two years related experience in outreach or casework preferred.
• Valid driver's license, auto insurance, and daily access to reliable transportation required.
• Bilingual (English/Spanish) preferred. (Candidates without the required degree/credentials may be considered with an approved educational plan).

Job Details

• Compensation: Hourly: Range is between $20.19-$23.24 per hour, offers are commensurate with experience and bilingual candidates may receive additional compensation.
• The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs.
• We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
• Location: El Hogar Del Niño.
• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
• Schedule: Full-time, hourly; general business hours with some flexibility required for special projects and evening/weekend recruitment events.