Family Services Coordinator (Part-Time)

Qualifications

• Bilingual in English and Spanish strongly preferred.
• Ability to provide support and guidance to clients from various backgrounds.
• Strong organizational, problem-solving, and administrative skills, as well as being dependable and punctual.
• Strong commitment to the sanctity of human life and biblical sexual ethics.
• A personal relationship with Jesus Christ and accountability to a local Bible-believing church.
• Agreement with Choices’ Statement of Principle, Statement of Faith, Mission Statement, and policies of the organization, and commitment to the Ministry of Choices.

Family Services Duties

• Conduct intake appointments for both English-and Spanish-speaking clients to assess needs and determine appropriate placement in EWYL, BBP, or Next Step programs.
• Promote and encourage participation in educational programs.
• Assess client needs to offer referrals, spiritual encouragement, and assistance with goal setting.
• Maintain strict confidentiality and sensitivity when handling client information.
• Proactively manage any projects and all other duties the Family Programs Manager assigns.

Administrative Duties

• Prepare materials for new clients before appointments; after meeting, create their charts, schedule them for a return visit to the specific parenting program, and complete administrative duties.
• Auxiliary with all administrative tasks directly related to our Family Services program (making copies, filing, etc.).
• Audit and maintain client files for accuracy and compliance.
• Track and manage program-related data such as client appointments, referrals, and Baby Bucks distribution.
• Collaborate with Men’s Services to ensure appropriate support and coordinated care for male partners of incoming clients.
• Professionally manage communication via phone, text, and email.
• Manage opening and closing responsibilities for the center on Saturdays or as needed, check clients out for appointments, and ensure they are scheduled for appropriate follow-up visits.

General Staff Duties

• As requested by the Executive Director, Client Services Director, Family Services Manager, or your supervisor: Attend staff meetings.
• May require occasional travel to attend ongoing training and conferences.
• Attend Choices events and other events as needed, including SOHLs and baby showers.
• Participate in representation to churches and organizations.
• Take an active role in the organization’s network strategy, including hosting a table at the annual Choices Fundraising Banquet and participating in the Walk for Life.
• Commit to being an active learner, staying educated about life issues as well as professional development.