Jobs · OTHR · Virginia

Family Services Aide - CPS Investigations Team

Chesterfield County · Chesterfield, VA · 1 mo ago
OTHRFull-time
We need to produce HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Key info: - Title: Family Services Aide (but we don't repeat as heading) - About the role: description: "Assist family services staff in child welfare, particularly Child Protective Services." etc. Could be a paragraph. - Responsibilities: list of duties: transcribe interviews, assist with redacting and organizing records, conduct home visits, attend court hearings, provide transportation, supervise visits, contact collateral individuals, complete/organize/file paperwork, enter info into computer systems, document case-related activities, emergency shelter duty required, perform other work as required. - Requirements/Qualifications: Minimum Qualifications: high school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Also "Considerable knowledge of principles and processes for providing customer and personal services..." etc. Those are knowledge requirements. - Preferred Qualifications: list of skills: excellent organizational, time management, oral/written communication, interpersonal, public relations and supervisory skills; skill in operating automated office equipment; demonstrated ability to communicate effectively; plan, organize, prioritize; establish/maintain working relationships; accept direction; counsel others; organize and postdate from records; exhibit solid interpersonal skills, including conflict resolution; current valid driver's license and good driving record (specific DMV points); pre-employment drug testing, FBI criminal background check, education/degree verification; Chesterfield County application required; part of Emergency Shelter Team; benefits package; incentives for certain qualifications; PSLF credit; Career Development Plan; salary incentives; shift Monday-Friday 8:30-5:00; work location Social Services Chesterfield County. - Benefits: "Chesterfield County offers an attractive benefits package." Also mention incentives for certain qualifications, PSLF credit, career progression opportunities, salary incentives as funding permits. - Pay: Not specified explicitly. No salary figure. So we should NOT create Pay section because no specific pay info. - Schedule: "Shift Monday - Friday; 8:30 a.m. - 5:00 p.m." That's specific schedule. So we can include Schedule section. - Work Location: maybe not a heading but could be included in About the role or a separate section? Not required headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put work location in About the role or maybe as a paragraph. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: EEO, equal opportunity, scam warning, navigation, cookie, legal. At end there is "Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion" - that's EEO boilerplate, remove. Also "Visit careers.chesterfield.gov to view instructions and to complete and submit an application." That's application instructions, remove. Also "Pre-employment drug testing, FBI criminal background check and education/degree verification required. A Chesterfield County application is also required and must be submitted online by the deadline." That's application instruction; remove. Also "This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required." That's substantive (emergency shelter duty). Keep. Also "Chesterfield County offers an attractive benefits package." Keep. Also "As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience." Keep. Also list of incentives: Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL). Keep. Also "Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?" Keep. Also "This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience." Keep. Now we need to structure. We'll have sections: - About the role (maybe a paragraph summarizing role) - Responsibilities (ul li list) - Requirements (maybe Minimum Qualifications) - could be a paragraph or ul. - Qualifications (maybe Preferred Qualifications) - but we have both Minimum and Preferred. Could combine into Requirements and Qualifications? The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements (minimum) and Qualifications (preferred) separate. Or we could treat Requirements as minimum, Qualifications as preferred. Skills could be separate list of skills from preferred. But we must not create thin sections; prefer few substantive sections. However we have distinct content for each. Let's decide: - About the role: paragraph describing role purpose. - Responsibilities: ul of duties. - Requirements: paragraph of minimum qualifications (education/experience) plus knowledge statements. - Qualifications: paragraph of preferred qualifications (incentives list) maybe plus skills? But we also have Skills heading for specific skills like organizational, communication, etc. Could put those under Skills. - Benefits: paragraph about benefits package, incentives, PSLF, CDP, salary incentives. - Schedule: paragraph with shift Monday-Friday 8:30-5:00. We should not include Pay. Now ensure we preserve all substantive information. Let's extract details. About the role: The Chesterfield-Colonial Heights Department of Social Services is hiring a Family Services Aide to assist the family services staff in child welfare and particularly Child Protective Services. Also mention that you're flexible, adaptable, well-organized; compassionate; assertive; able to make independent decisions; committed to children who need a voice; dedicated to their safety. Could be included. But we should not repeat job title. We'll write a paragraph. Responsibilities list: - Assist family services staff in child welfare, particularly Child Protective Services. - Transcribe interviews conducted during the course of investigations and family assessments. - Assist with redacting and organizing records in response to appeal requests. - Conduct home visits and attend court hearings at the direction of the family services specialists. - Provide transportation for adults and children in county vehicle. - Supervise visits between parents and children. - Contact collateral individuals to gather information. - Complete, organize and file paperwork. - Enter information into computer systems. - Document all case-related activities in writing. - Emergency shelter duty is required. - Perform other work as required. Also mention that workload heavy, stressful, etc. That's more about job nature; could be in About the role. Requirements (minimum): - High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. - Considerable knowledge of principles and processes for providing customer and personal services (including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction). - Working knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and eligibility requirements for the programs assigned; and available community resources. - Some knowledge of laws, regulations, requirements and policies of Local, State, and Federal social, assistance and housing programs. - Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date. We could also mention pre-employment drug testing, FBI criminal background check, education/degree verification required, Chesterfield County application required - but those are application instructions; we should remove per instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we must drop those lines. So we will not include drug testing, background check, application requirement. Qualifications (preferred): - Excellent organizational, time management, oral/written communication, interpersonal, public relations and supervisory skills preferred. - Skill in operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs preferred. - Demonstrated ability to communicate effectively with program participants; plan, organize, and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers, and the public sufficient to exchange ideas and coordinate activities preferred. - Demonstrated ability to accept direction and follow established procedures; counsel others; organize, and postdate, from records, reports and other sources using the appropriate format; exhibit solid interpersonal skills, including conflict resolution in working with clients, professionals and employees preferred. - Current valid driver's license and good driving record required (already in requirements; but it's also preferred? It's required actually. We'll keep in requirements.) - Incentives: Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL). - Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)? - This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience. But note that some of these are more like benefits/incentives. Could go under Benefits. Skills heading: we could list specific skills: organizational, time management, oral/written communication, interpersonal, public relations, supervisory; skill in operating automated office equipment (calculator, fax/copier, computer-driven word processing, spreadsheet, graphics, file maintenance); demonstrated ability to communicate effectively; plan, organize, prioritize; establish/maintain working relationships; accept direction; counsel others; organize and postdate from records; exhibit solid interpersonal skills, including conflict resolution. But many of these overlap with preferred qualifications. To avoid duplication, we could combine them under Skills and keep Qualifications as incentives/education. However the instruction says prefer few substantive sections over many thin ones. So maybe we combine Requirements and Qualifications into one "Requirements" section that includes both minimum and preferred? But we have headings list includes both Requirements and Qualifications; we could still use both but ensure they have substantive content. Let's think: We have minimum qualifications (education/experience, knowledge). We have preferred qualifications (skills, incentives). We have skills list (specific abilities). Could merge preferred qualifications and skills into one "Qualifications" section, and keep "Requirements" for minimum. Or we could have "Requirements" for minimum, "Qualifications" for preferred (including skills and incentives). And "Skills" maybe not needed. But we need to decide. Given the instruction to prefer few substantive sections, maybe we can have: - About the role - Responsibilities - Requirements (minimum qualifications + knowledge) - Qualifications (preferred qualifications + skills + incentives) - Benefits (benefits package, PSLF, CDP, salary incentives) - Schedule That's 6 sections. Could we merge Benefits into Qualifications? But benefits are distinct: attractive benefits package, incentives for certain qualifications, PSLF credit, CDP, salary incentives. Could be under Qualifications but maybe better as Benefits. We'll keep Benefits. Now we need to ensure we don't include filler like "commensurate with experience". Not present. Now produce

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