Family Service Supervisor

Responsibilities

• Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors
• Conduct daily team meetings to review new sales opportunities and provide coaching for any development concerns that may arise
• Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week
• Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation
• Maintain thorough records of leads, referrals, closing ratios, and after-service follow-up results
• Report to the sales manager daily for direction setting and unit status report
• Report to the sales manager daily for direction setting and unit status report

Qualifications

• 4 or more years of professional sales experience
• Experience negotiating, closing and securing the sale
• At least one year of experience in a sales leadership role
• Effective communication skills
• Valid driver's license with a clean driving record (included in background)

Key Qualities

• Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar.
• Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits.
• Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise.

Pay

Commensurate with experience

Schedule

Varies based on business needs

Benefits

N/A