Family Resource Specialist

About the role

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices.

Essential Duties

• Manage an assigned caseload of referrals and provide services in accordance with referral requirements, assessments, and established objectives.
• Engage children, families, and caregivers in service delivery and treatment planning.
• Absess client and family needs and identify appropriate interventions to support safety and desired outcomes.
• Plan, implement, and adjust interventions using evidence-based and best-practice approaches.
• Attend court hearings and provide testimony as required.
• Maintain ongoing communication and coordination with referring authorities and involved stakeholders.
• Master the art of professional documentation, where your meticulous record-keeping becomes a critical tool in supporting client progress, maintaining organizational excellence, and ensuring the highest standards of care.
• Transport clients using a personal vehicle, as necessary and in accordance with policy.
• Provide mentoring, coaching, and job shadowing to new or current staff as assigned.

Education and Experience

• Bachelor's degree in a related field of social work, psychology or behavioral science.
• Valid driver’s license, auto insurance and access to a vehicle.

Be Well with HCA

We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account 401(k) Retirement Plan Benefits Hub Tickets at Work

Benefits

• Paid time off
• Paid holidays
• Comprehensive benefits package including medical, dental, vision, and other voluntary insurance products
• Access to a Health Navigator Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan
• Tickets at Work

Equal Opportunity

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.