Family Preservation Aide/Assistant

About the role

Oakland Family Services is a private, non-profit service organization dedicated to building brighter futures for individuals and families. We are proud to offer a continuum of prevention, education, and treatment services spanning the human life cycle.

Responsibilities

• Assume responsibilities common to all administrative and direct service positions as described in the Agency Manual.
• Establish and maintain positive/productive relationships with MDHHS, caregivers, service providers, and staff.
• Develop and maintain spreadsheets relating to medicals, dentals, days of care, and documentation for RDMA.
• Maintain and log all medical, dental, and legal documents as required to comply with DHHS and legal standards.
• Answer phones in the office and assist clients as needed.
• Open and close out files, ongoing filing, uploading documents in the MiSACWIS system, and sending out letters to caregivers and community partners to ensure compliance.
• Conduct follow-up phone calls to dentist offices, medical offices, caregivers regarding appointments or documentation that is required.
• Assist casework staff in providing services to clients, including assistance in obtaining necessary paperwork.
• Support parenting time visits by watching visits, documenting the visits in MiSACWIS, and transporting children, as needed.
• Attend staff meetings, general staff meetings, and conferences for professional development.
• Participate in outreach and recruitment efforts.
• Represent the agency in a positive manner.
• Incorporate principles of diversity, equity, and inclusion in work processes and job functions.
• Promote a welcoming, belonging, and accepting environment for all clients and staff.
• Perform other duties as assigned.

Requirements

• High school graduate or equivalent.
• Associate’s degree with experience, education, or training in child development and parent/child interaction is preferred.
• Flexibility in work schedule to accommodate the needs of the agency and program.
• The candidate must be able to work some evenings.
• Proficiency in Microsoft Office 365, including Microsoft Word and Excel.

Qualifications

• Selected candidates for this position must possess a sensitivity to the diversity of the agency’s service population, including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic status.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered.

Skills

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of Microsoft Office 365.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Roth IRA.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

Pay

$1,000 signing incentive.

Schedule

Full-time, Monday through Friday. Some evening work may be required.