Family Advocate

About the role

The Education, Career and Enrichment department at CASES specializes in serving youth and young adults impacted by the criminal legal system. The Assertive Community Engagement & Success (ACES) program serves young men ages 16-24 residing in East Harlem and the South Bronx. The Family Advocate is a person with “lived experience” as a parent (biological, adoptive, foster) or primary caregiver for youth or young adults who have experienced systems involvement. The Family Advocate supports families in both the South Bronx and East Harlem, spending a high majority of time in the community. Location: 4 West 125th Street, NY, NY 10027 & 424 E 147th St, Bronx, NY 10455. Workplace flexibility: partially remote possible; majority of time spent in the community. CASES values: PEOPLE, UNITY, RESPECT, PROGRESS, OPTIMIZE, SOLUTIONS, EMPATHY.

Responsibilities

• Empower families to develop and meet goals to support family function
• Accompany and support families who may need benefits assistance, support navigating housing issues, vital documents, etc.
• Develop and maintain resource guides for families to access
• Collaborate with ACES team members to ensure information is being communicated between team members
• Connect parents and caregivers to resources that meet their needs
• Enter data entry/notes at the end of each workday
• Collaborate with external stakeholders who provide services for participants and families
• Participate in in‑person weekly supervision
• Attend weekly in‑person team meetings
• Adhere to program dress code which includes wearing “ACES” shirts and/or business casual attire during work hours

Requirements

• Valid driver’s license
• Bilingual English/Spanish
• Deep passion for working with families and young adults impacted by the criminal legal system
• A willingness to be in the field alongside youth workers and alone
• A belief that participants, families, community members and team members have the ability and capacity for change

Skills

• Strong communication skills

Qualifications

• FDC or FPA credential OR commensurate experience including being a primary caregiver and navigating systems

Benefits

CASES cares about employee wellbeing and offers a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days off annually, plus an additional summer self‑care day
• 12 Paid Holidays per year
• Retirement 403b
• Competitive matching up to 6%
• Employee Referral Program

Pay

$62,000 per year

Schedule

Full‑time, Monday – Friday, 9:00 AM – 5:00 PM (approximately 35 hours per week excluding breaks)