Family Advocate

About the role

You will support full enrollment and program compliance through recruitment and enrollment activities. Build relationships with families that enable successful needs assessments and goal setting. Develop a comprehensive understanding of services and resources available in the community. Connect families with appropriate services and resources in the community based on family needs and goals through a case management approach. Seek new services and resources to support family needs and goals. Maintain records of children and families. Support center events and record keeping as directed by Family Services Manager. Provide services in the family home or the assigned center. Support families during required, requested or mandated meetings.

Responsibilities

• Actively participates in the community outreach and recruitment process.
• Completes all enrollment requirements for a child entering the Program, and maintains competed waiting list to enroll children in the program immediately when vacancies occur.
• Calculates and verifies income eligibility on all enrollments.
• Helps parents make appointments for necessary health care for children.
• Attends monthly case reviews and helps plan services to meet children's social service needs.
• Follows up with parents and documents conversations in database about the child/family progress and/or needed services.
• Communicates with teachers regarding any concerns for the child. Communicates with Family Educators for dually enrolled families to conduct Family Team Meetings (FTM).
• Aid in identifying and formulating new community partnerships and resources that support family needs and Family Partnership agreement.
• Develop an aggregate of social services within the community to be shared with families and staff.
• Empower and encourage families to make sure of all identified community resources.
• Work as a team with the Family Services Manager, Teachers and additional agency staff.
• Maintain all health requirements of the center.
• Provide flexible services to families (day, evening).
• Document all family services the FA has provided as they occur in database and keep Children's files current.

Requirements

• Associate's degree or equivalent in Social Work, Human Services, Family Services, Counseling or related field required. Bachelor's degree preferred.
• Candidate's with a Family Development Credential are encouraged to apply.
• One to three years experience with children and families.
• Office and computer knowledge required.
• Strong verbal and written communication skills.
• Demonstrated interpersonal skills preferred and ability to respond effectively in human service situations preferred.
• Bilingual (English/Spanish) preferred.
• Pre-employment drug screen and background check required.
• The employee must regularly lift and/or move up to 30 pounds for various classroom and event needs.

Benefits

Child Start offers competitive salary and benefits, including Medical/Dental/Vision plans, company-paid Short-Term and Long-Term Disability coverage, 403(b) retirement plan, 9 paid holidays each year, and much more!

Pay

Competitive salary.

Schedule

Flexible schedule to accommodate family needs.