Fall 2026 Wish Granting Support Intern

Hosting Organization: Make-A-Wish Arizona

About the role

The Wish Granting Support Internship provides candidates the opportunity to experience the mission of Make-A-Wish Arizona by directly contributing to the wish planning and Wish Discovery processes. This position works firsthand with Wish Managers, the Wish Discovery team, wish kids, and their families. Interns strengthen relations with the referral community to encourage more wish granting in Arizona and help begin the wish journey for families by sharing wish approval.

At Make-A-Wish Arizona, we value diversity and inclusivity. Everyone is welcome and important, regardless of race, color, ethnicity, sex, gender identity and expression, sexual orientation, faith, religion, age, physical and mental ability, neurodiversity, socioeconomic status, nationality, cultural background, military status, or any other unique aspect. We strive to communicate openly and honestly, encouraging all viewpoints unless they spread misinformation or diminish others.

Each intern is supported by the Human Resources Manager and reports directly to the Senior Wish Managers and Wish Support Manager. This is not a remote position.

Responsibilities

• Assists in coordinating the wish of a child with a critical illness, including creating travel documents and compiling wish packets for traveling families.
• Solicits vendors and local organizations to secure in-kind resources for wish experiences.
• Utilizes Salesforce to input, manage, and track wish-related data, such as medical clearances and correspondence.
• Assists with ongoing projects like process renovation, document overhaul, and support in other departments as needed.
• Conducts initial phone interviews with caregivers of new wish children.
• Follows up with medical staff on missing electronic forms.
• Conducts follow-up with wish families regarding paperwork.
• Researches potential new referral sources throughout Arizona.
• Reviews wish clearance forms and provides follow-up/action when needed.
• Strengthens the outreach program and increases referral sources by building connections with healthcare facilities in central and southern Arizona.
• Delivers touchpoint gifts to referral sources in the central Arizona region.
• Reviews wish family enrollment forms and transfers key information to the wish child’s profile in Salesforce.
• Facilitates welcome calls to wish families, when needed.
• Prepares and co-facilitates medical outreach presentations and events.
• Considers new medical outreach tools and endeavors.
• Creates referral recognition gifts and activities.
• Builds medical outreach newsletters.
• Assists with Wish Family Welcome Orientation.
• Secures volunteers for wish discovery visits.
• Facilitates wish discovery visits, when necessary.
• Assists in planning and executing wish discovery parties, if needed.
• Provides support to volunteers pre-discovery call, when necessary.

Qualifications

• Minimum 15–25-hour work week desired.
• Strong communication skills—comfortable speaking with wish families, donors, volunteers, and staff.
• Flexible—able to adapt to changing days and tasks based on needs.
• Bilingual (Spanish) a plus.
• Self-starter—can take initiative to complete tasks and projects when delegated.
• Commitment to professionalism.
• Reliable transportation required.

Desired Corporate Values

• Child Focus
• Community
• Integrity
• Innovation