Fairfield Inn & Suites Charlotte Monroe - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smile-driven communication both in person and via coordination with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

• Modern accommodations with plush Marriott bedding, well-lit workspaces, and smart TVs
• Free breakfast served daily or nearby dining options like The Smoke Pit, Koumi Express, and Taqueria La Unica
• 24/7 fitness center and refreshing outdoor pool
• Easy access to local attractions and venues including Wingate University, Dowd Center Theatre, Matthews Sports Complex, and more

Pay

Now offering Daily Pay!

Schedule

Details on schedule will be provided upon hire.