Fair Barn Office Assistant (Part Time)

About the role

An employee in this class assists with the development, promotion, and organization of Fair Barn events. Work includes promoting and booking rentals, providing technical and logistical support for events, and extensive public contact requiring tact and courtesy. This role is primarily indoors in a banquet-hall or large-restaurant environment, though some outdoor work may be required. Work is performed under the supervision of the Venue Coordinator but may be assigned to other teams as needed.

Ability to work a flexible schedule, including weekends, evenings, nights, and holidays, is required.

Responsibilities

• Works with clients/customers to arrange and follow through on all details of event operations as assigned.
• Follows up on customer inquiries and provides facility tours as directed.
• Communicates with client renters.
• Secures facility after each event, including locking all doors and windows, turning off all lights, etc.
• Provides information regarding external services available for event planning, such as florists, caterers, and entertainment.
• Informs supervisor of customer complaints, including details of each situation and external vendors involved if appropriate.
• Resolves customer complaints with input from the Special Events Coordinator as needed.
• Performs other assignments and special projects as required.