Failure Analysis Engineer

About the role

Join a team dedicated to performing failure analysis and debug of transceiver and optical engine multi-chip modules. Working closely with failure analysis engineers and cross-functional partners, the team investigates customer-reported issues, identifies root causes, and continuously improves failure analysis methods, processes, and reporting.

Responsibilities

• Perform hands-on debug and failure analysis of transceiver products and optical engine components to identify root causes and drive corrective actions.
• Replicate customer-reported failures, document technical findings, and contribute to customer-facing reports.
• Collaborate across teams and use data to improve failure analysis processes, helping increase operational efficiency, reduce future failures, and enhance the quality and timeliness of customer support.

Requirements

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience.
• Experience in failure analysis or sustaining engineering for high bit rate coherent optical transceivers, line cards, and/or terminal equipment.
• Experience performing hands-on debug and failure analysis using electronic and optical test equipment.
• Understanding of coherent transceiver products, electronic and RF circuits, optical/RF components, and optical transmission test methodologies.
• Experience documenting technical findings and performing data analysis to determine root cause.
• Ability to collaborate effectively in a fast-paced environment while taking ownership of technical issues.

Preferred Qualifications

• Familiarity with the application of coherent transceivers in optical networks.
• Strong failure analysis techniques at the subsystem, component, and device levels.
• Experience using oscilloscopes, pattern generators/error detectors, and electrical and optical spectrum analyzers.
• Experience using data and metrics to improve failure analysis efficiency and reporting quality.
• Strong documentation and technical reporting skills.

Benefits

The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

Pay

The starting salary range posted for this position is $77,900.00 to $98,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.