Factory Store Sales - Hot tubs

About the role

Bullfrog Spas is the fastest-growing premium hot tub manufacturer in the world and one of Utah's premier brands. We're guided by values of care, commitment, trust, and innovation. This full-time role supports our Shoreline, WA store location.

Objectives

• Ensure 100% customer satisfaction by providing stand-out service to Bullfrog Spas customers
• Help to increase store sales and build customer loyalty

Responsibilities

• Assist in-store customers with sales of spas
• Assist in-store customers with supplies and chemicals
• Receive and respond to customer phone calls and emails
• Stock merchandise and maintain retail portion of warehouse
• Efficiently stack and store the merchandise in the appropriate areas
• Spa payment and delivery coordination
• Improve and execute follow up methods with new and existing customers
• Product purchasing, stocking and inventory control
• Assist with store marketing activities
• Maintain cleanliness and appearance of showroom
• Advise and assist the store manager(s) with special projects and events as needed
• When deemed necessary, assist with any/all needs and other duties as assigned

Qualifications

• At least one year of sales experience preferred
• Excellent customer service skills
• Proficient in Microsoft Office
• Organized self-starter
• Interpersonal skills to work with a wide variety of people each day, build relationships and network
• Professional customer service skills
• Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
• Ability to participate in and attend sales meetings even if outside regular business hours, as required
• Administrative organization skills, including Microsoft Office, Teams, Time Management, verbal communication, self-confidence
• Promoting process improvement and decision making, attention to detail
• Ability to lift and carry up to 40 lbs
• Must be willing and able to work weekends
• Must be willing to work off-site events

Pay

Hourly pay plus commission per spa sold. Pay starts at $20.00 per hour during a 60-day training program, then switches to $16.00 per hour base pay with 3% commission on personal sales. Potential to make $60,000 - $85,000 per year.