FACT Facilitator/Case Manager

About the role

To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member. Work primarily with youth with co-occurring intellectual disorder, serious mental illness or emotional disorders, Autism Spectrum Disorder and their families, with the goal to maintain the youth in the least restrictive setting regarding home, school and community programs. Work closely with youth and their families in providing the support, training and assistance required for a stable and healthy family and community life.

Benefits

• Competitive pay
• Annual increases
• Performance and longevity bonuses
• Comprehensive benefits package for staff and family
• Generous number of paid holidays, vacation, sick, and personal time
• No-cost pension plan
• Ongoing professional development opportunities, including licensure supervision
• Cutting‑edge treatment facility, resources, and treatment modalities
• Opportunities for advancement and growth within the organization
• Eligibility for the Federal Public Student Loan Forgiveness (PSLF) program
• Referral bonus for referring a friend who accepts employment

Physical Demands

Minimal in nature.

Qualifications

• Bachelor’s degree in a human services field from an accredited college/university.
• One to two years’ experience in the behavioral health field; experience working with children and adolescents preferred.
• Valid driver’s license and vehicle required.

Responsibilities

• Provide a comprehensive strengths‑based assessment for each assigned youth with complex needs and their family caregivers.
• Develop, with each youth and family, a family action plan addressing treatment, skill development, social and emotional development, and social service needs.
• Ensure that the principles developed by Pennsylvania Child and Adolescent Service System Program (CASSP) are followed in providing services for children, youth, and their families.
• Coordinate psychiatric services as indicated for assigned children and youth.
• Coordinate more structured collaboration across teams and systems.
• Provide comprehensive crisis prevention planning.
• Facilitate family team meetings and encourage family stories.
• Assist the youth and family in obtaining and maintaining culturally appropriate basic living needs, including housing, food, medical care, recreation, and education.
• Coordinate continuity of care for each assigned child/youth.
• Provide a wrap‑around informed approach that includes children, youth, and family voice and choice.
• Conduct home, community, and school visits to each assigned child/youth and family.
• Monitor service delivery by maintaining contact with assigned child/youth, families, and other service providers.
• Complete face‑to‑face contact with each assigned child/youth in accordance with CBH and DBH guidelines.
• Actively participate in discharge planning for assigned child/youth, including when a child/youth is hospitalized.
• Advocate for assigned children, youth, and families as needed.
• Attend all meetings related to assigned child/youth and other assigned meetings.
• Respond to all emergencies and crises of assigned child/youth and mobilize available resources to assist the child/youth and family in crisis.
• Provide 24‑hour crisis coverage for eligible child/youth as assigned and respond to each call within 15 minutes.
• Participate in Family Driven Teaming (FDT) training and consultation.
• Be aware of families’ financial liabilities, coordinate any financial changes with PATH’s Billing Department, and assist families in securing third‑party resources when indicated.
• Meet agency productivity standards for the position.
• Complete all paperwork in a timely, comprehensive, legible manner and in accordance with PATH policies and procedures.