Facility Security (Part-time Year Round)

PRIMARY PURPOSE

Provide a welcoming environment for all visitors to Progressive Field while ensuring that all security measures and safety precautions remain in place.

WORK SCHEDULE

• This is a part-time role offering between 24-40 hours per week.
• This position offers three distinct shifts to ensure 24-hour coverage.
• Available shifts are as follows:
• Day Shift: 8:00 a.m. – 4:00 p.m.
• Evening Shift: 4:00 p.m. – 12:00 a.m.
• Overnight Shift: 12:00 a.m. – 8:00 a.m.
• Additional shifts assigned based on needs and availability.

Responsibilities & Duties

• Provide the Cleveland Guardians organization with exceptional service both internally and externally in a professional and timely manner.
• Interface with the Public, Contractors, Teammates, and Security Partners in a positive, engaging, and effective manner.
• Professionally communicate via varying technology means, including telephone, radio, email, and interpersonally.
• Gain and maintain working knowledge of all Progressive Field security policies and procedures.
• Perform all daily security related functions, which include:
• Conduct security screenings and bag inspections for Guardians teammates, visitors, contractors, media and other individuals arriving at Progressive Field.
• Perform and support regularly scheduled security rounds and facility checks across all areas of the ballpark and grounds at any time of day.
• Report and document any incidents, accidents, alarms, maintenance issues, intrusions, or any other occurrence that should be brought to the attention of ballpark management.
• Maintain accurate logs, monitor contractor activities, supervise deliveries, and interacting responsibly with diverse entities conducting business at Progressive Field.
• Execute emergency response procedures in accordance with company security policy and procedure.
• Demonstrate the ability and willingness to work a variety of different posts with ranging responsibilities.
• Support and engage in the Guardians culture of learning, proactively willing to learn, adapt and understand directions.
• Monitor and direct traffic and parking in our underground service area.
• Develop proficiency to successfully utilize security systems, including video surveillance, access control, metal detection, radio communications, incident management software, and other related technologies.
• Support and engage in the Guardians culture of learning, proactively willing to learn, adapt and understand directions.
• Monitor and direct traffic and parking in our underground service area.

Role Requirements

• Must be at least 18 years of age.
• High school diploma or G.E.D.
• Valid Ohio driver’s license.
• Demonstrates reliability, responsibility, and motivation towards all assigned duties.
• Ability to work effectively as part of a team, displaying excellent interpersonal and customer service skills.
• Ability to learn and retain a thorough understanding and knowledge of all areas within Progressive Field and relevant surrounding grounds.
• Ability to perform under pressure and respond appropriately in stressful situations and emergency situations.
• Proficient in basic Microsoft Office Tool skills, to include Microsoft Word and Excel plus the ability to learn, understand, and use new technologies used at Progressive Field.
• Ability to operate security-monitoring equipment, fire alarm equipment, and comprehend written security protocols.
• Maintains good physical and mental condition to be capable of performing foot patrol duties during all weather conditions.

Organizational Requirements

• Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers.
• Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public.
• Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment.
• Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark.
• Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment.
• Ability to act according to the organizational values and service excellence at all times.
• Willingness to work extended days and hours, including holidays and weekends.
• Willingness to adhere to all Major League Baseball and Club policies.

Additional Information

The expected hourly rate for this position is $16.70. This rate serves as a general guideline; actual compensation will be determined based on a candidate’s skills, experience, and qualifications, as well as market and business considerations.