Facility Security Officer

About the Role

Join the Multnomah County Sheriff’s Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others, and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career.

Position Overview

Our Facility Security Unit (FSU) is currently hiring multiple Facility Security Officers (FSOs). As an FSO, you will be one of the first staff members to welcome people into the various facilities we serve and will be responsible for keeping our facilities, staff, and community members safe. The FSU is a team of uniformed staff who operate 24 hours per day, 7 days a week. Telework arrangements are not available for FSOs.

Responsibilities

• Regulate access to County facilities and facilitate a safe and secure space for County business.
• Monitor alarm systems and respond to fire, duress, and other alarms inside the facility.
• Demonstrate proficiency in essential, modern security equipment and techniques.
• Participate in coordinated public safety activities with law enforcement and corrections personnel.
• Accept bail funds, take clothing exchanges, issue property releases, maintain visitor files, keep daily logs, write incident reports, and testify in court hearings as required.
• Provide information about access to the justice system, jail operations, and community resources (emergency housing, food, clothing, medical care).
• Respond to emergencies, intervene with community members in mental health crisis, and address disruptive individuals.

Qualifications

• Minimum of two (2) years combination of work/volunteer experience, military service, and/or post-high school education.
• Must be at least 18 years of age.
• Must possess, or have the ability to obtain, a valid driver’s license by the first day of employment.
• Must pass a criminal records and employment references check.

Preferred Qualifications

• Familiarity with personal computers.
• Customer service experience in high-volume environments requiring communication skills, empathy, and patience.
• Additional training or experience in public safety, law enforcement, building security, or a social service-related field.

Skills

• Ability to multi-task and handle interruptions to workflow.
• Work well under pressure and manage high volumes of foot traffic.
• Handle confrontive individuals with professionalism.
• Be a team player and flexible with changes in work locations and shifts.

Training

MCSO provides new Officers with a comprehensive training program in conflict management, focusing on communication and de-escalation techniques. Additional training will be provided in the utilization of defensive tools and techniques, including exposure to oleoresin capsicum (OC spray).

Schedule

Positions are full-time (40 hours per week), staffed 24 hours a day, 7 days a week. Shifts (day, swing, and graveyard) are assigned through a seniority-based system after completing a trial service period. Newly hired employees are likely to work Saturdays, Sundays, holidays, and will be trained on all shifts. Overtime may be required to ensure adequate staffing for public safety.

Benefits

• 13 paid holidays per fiscal year (10 county observed holidays and 3 floating holidays).
• Paid sick leave accrual (approximately 104 hours per year for full-time employees).
• Paid vacation leave accrual (approximately 112 hours per year for full-time employees).
• Annual step increases and COLA adjustments.
• Comprehensive health and dental packages with low employee contributions.
• Retirement contributions of 12% to the State's retirement system (PERS/OPSRP).
• Free TriMet pass.