Facility Operator

Facility Management Corporation, known as “FMC Ice Sports,” was formed in 1992 to deliver high-quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We are the largest operator of public arenas in the United States, managing 25 public ice skating arenas across Massachusetts through long-term partnerships with the Commonwealth, municipalities, and educational institutions.

About the role

The Facility Operator is responsible for maintaining FMC facilities to ensure clean, safe, and healthy environments for patrons. This role involves routine maintenance and janitorial duties while the facility is open to the public, as well as operating the ice resurfacer. The Facility Operator reports directly to the Arena Manager and/or Facility Supervisor and works both independently and collaboratively based on the facility’s activity schedule. No prior experience in an ice rink or ice sports is required—we provide training.

Responsibilities

• Maintain and secure the facility.
• Make and maintain the ice surface and arena facilities.
• Ensure facilities are cleaned on a regular basis.
• Demonstrate a total commitment to outstanding customer service for both internal and external customers.

Requirements

• High School Diploma or GED.
• Must be at least 21 years of age with a valid Driver’s License.
• Self-starter with the ability to analyze situations and develop solutions with minimal supervision.
• Strong communication skills, both verbal and written, to interact with a variety of individuals and groups.
• Strong organizational skills with the ability to prioritize multiple tasks and manage time effectively.
• Flexibility to work varying hours, including nights, weekends, and some holidays, as needed.

Pay

Starting pay is $18 per hour during training. Upon completion of training, the rate increases to $20 per hour (nonnegotiable). Compensation includes a discretionary bonus and annual reviews, details of which will be discussed at the time of offer.

All offers are contingent upon passing a thorough background check, including CORI, SORI, and National Criminal History Background check.