Facility Operations Supervisor

Hamilton-Wentworth District School Board (HWDSB) is committed to decolonizing education, equity, engagement and innovation. We are guided by our vision, Growing Together, the mission that every student experiences a sense of belonging and engages in dynamic learning to reach their potential and build their own future. Our values of Compassion, Dignity, Trust, and Joy guide our daily work and ensure that we honour the unique and distinct identities as well as individualized needs of every student and every staff member at HWDSB.

Proudly serving a community of approximately 50,000 students in the City of Hamilton and surrounding area, HWDSB operates across 80 elementary schools, 13 secondary schools and 2 Adult Learning Centres, in addition to providing support and service to approximately 8,800 staff members.

About the role

Reporting to the Manager of Facility Operations, the Facility Operations Supervisor is responsible for the planning, scheduling, coordination and execution of maintenance, repair work and caretaking operations within an assigned group of schools. Operations include HVAC, building structures, regulated substances, plumbing/drainage, property, electrical, health and safety, and fire safety, in accordance with Board policies and procedures, relevant regulations, Building Codes, and industry standards.

Responsibilities

• Facilitate an effective work team, including caretaking and maintenance staff, to ensure efficient daily facility operations, problem solve emerging issues, and maintain collaborative working relationships within an assigned group of schools.
• Administer and adhere to Board policies, procedures and the CUPE Collective Agreement for all direct reports.
• Supervise unionized staff including recruitment and selection, performance evaluation, attendance support, conflict resolution, WSIB claims/reporting and worker accommodation reviews.
• Develop and implement work schedules and procedures for caretaking and maintenance staff including management of workload and coverage for absent employees.
• Ensure ongoing maintenance, service and inspection of equipment, providing documentation where necessary.
• Plan and execute preventative maintenance and renewal project work in collaboration with other divisions within the Facility Services Department.
• Provide instruction to CUPE staff on the operation and use of boilers, compressors, air handling units, security systems, and cleaning/maintenance equipment.
• Utilize a Computerized Maintenance Management System (CMMS) to create, assign, track and oversee work orders ensuring effective communication and follow-up with contractors and vendors as required.
• Monitor expenditures and ensure adherence to budgets while completing projects within identified timeframes.
• Coordinate emergency response teams and schedule after-hours coverage when required.
• Provide on-call supervision after hours, weekends and holidays on a scheduled basis.
• Respond to after-hours emergencies as required.

Requirements

• Post-secondary education in a related field or approved equivalent as determined by the Manager of Facility Operations.
• Minimum five years supervisory experience managing staff; experience in a unionized environment related to caretaking and maintenance preferred.
• Comprehensive knowledge and skills related to building operations, caretaking and maintenance, and health and safety regulations.
• Customer service-oriented approach with excellent communication, planning, organizational, time management, and budget skills.
• Computer skills with experience using Microsoft 365 applications, including Excel and SharePoint.
• Proven interpersonal and communication skills related to problem-solving and conflict resolution including the ability to manage sensitive employee issues with tact and diplomacy.
• Valid driver's license and access to reliable transportation is required.

Benefits

At HWDSB, staff wellness is a priority. We are committed to co-creating and fostering an environment where staff feel safe, valued, and supported. Our holistic Staff Wellness program has been designed to support employee's well-being in all dimensions of health. As one part of this comprehensive program, all staff as well as their dependents have access to free and confidential supports through our Employee and Family Assistance Provider (EFAP), in addition to many other program components.

Pay

$94,334 to $106,173 (salary effective September 1, 2026)

Schedule

• Full-time (1.00 FTE)
• Start immediately
• On-call supervision after hours, weekends and holidays on a scheduled basis