Facility Operations Specialist - Administrative Services - Ohio Northern Regional Area

The selected candidate may be offered a position within the same job family at a level lower than posted, based on interview results, skills, work history, experience, and qualifications. This position is located within the Ohio Northern Regional area at Cleveland Electric Illuminating Company.

About the Role

This position coordinates the planning, monitoring, controlling, and execution of facility projects across the assigned region within the FirstEnergy service area. Responsibilities span all project phases—programming, design, budgeting, scheduling, construction, commissioning, and close-out—working with internal and external partners. The role also supports the Supervisor, Facility Operations in preventative maintenance scheduling, capital and O&M budget planning, and maintaining a safe, respectful workplace.

Responsibilities

• Demonstrate a strong commitment to all aspects of safety.
• Coordinate the design, construction, renovation, operation, and maintenance of company facilities, including substations, using internal resources, contractors, or contracted services.
• Provide expertise, mentoring, and coaching to team members to improve efficiency and effectiveness.
• Promote and ensure compliance with FirstEnergy’s Leading with Safety initiative and Contractor Safety Guidelines.
• Coordinate activities of FirstEnergy personnel and contractors for cost-effective, safe completion of facility work (new construction, expansion, renovation, preventative/corrective/break-down maintenance).
• Create and modify specifications and manage contracts for construction, operation, and maintenance of buildings/facilities; ensure work meets specifications and billing accuracy.
• Support the Supervisor, Facility Operations with major projects, move requests, maintenance, and planning.
• Coordinate with the Environmental group to ensure facilities comply with environmental regulations.
• Assist with Facilities Capital and O&M budgets.
• Identify and analyze cost-saving and efficiency opportunities related to facility processes and procedures.
• Build and maintain strong communication and relationships with facility occupants and leadership.
• Assess facility conditions and identify capital and O&M projects for the next ten years.
• Provide forward-looking insights to improve processes and increase efficiency.
• Travel to off-site locations as needed; work outside regular business hours when required.

Employees hired at the III and IV levels will perform these duties with greater proficiency and independence.

Qualifications

Facility Operations Specialist III:

• A 2- or 4-year degree in Engineering, Interior Design, Architecture, Business, Finance, Construction Management, or a related field, plus 2–4 years of professional experience. In lieu of a degree, 5+ years of direct, related experience is required.
• Strong understanding of documenting processes and procedures.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word).
• Highly driven, self-motivated, organized, and detail-oriented.
• Excellent written and verbal communication skills, including the ability to ask detailed questions.
• Experience in process/project development, planning/analysis, and performance reporting.
• Ability to adapt communication to diverse audiences.
• Strong analytical abilities and capacity to work under pressure while managing multiple priorities.
• Ability to develop effective working relationships at all organizational levels.

Facility Operations Specialist IV:

• All qualifications for Level III, plus a minimum of 5 years of related work experience or current role as an Advanced Technical Specialist. In lieu of a degree, 7+ years of direct, related experience is required.