Facility Operations Assistant, Part-Time - Sports and Recreation - Kennesaw Campus

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships, and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country, offering more than 190 undergraduate, graduate, and doctoral degrees to over 50,000 students. With a vibrant culture, career opportunities, and a commitment to respect, integrity, and inclusivity, KSU is an employer of choice within the University System of Georgia.

About the role

Provides direct support in the daily operation and supervision of the assigned facility within the Division of Student Affairs. Oversees all student facility personnel, security, risk management, equipment set-up and breakdown, and customer service operations. May handle cash at specific facilities. Serves as the primary department liaison with all facility user groups and is responsible for all decisions in the absence of full-time staff.

Responsibilities

• Assists with shift duties, including overseeing, delegating, and documenting the attendants working within assigned areas.
• Maintains daily facility operations, security, and risk management, such as providing emergency care, performing building inspections, and reporting door issues.
• Supports the operation and mission of the department/division by completing additional tasks as assigned by the Manager or Coordinator of assigned areas.
• Produces reports and forms including but not limited to Shift Reports, Facility Work Orders, and Accident Reports.
• Assists with the orientation and oversight of assigned students.
• Assists in other program areas as assigned.
• Acts as a point of contact for facility and group reservations.
• Performs activity space event setup and breakdown.
• Performs excellent customer service concerning departmental facilities, programs, and services.
• Responds to inquiries concerning departmental facilities, programs, and services in a timely and professional manner.

Requirements

• High school diploma or equivalent.
• Six (6) months of relevant work experience or at least one (1) year of student employment experience with a focus on facility management.

Preferred Qualifications

• Familiarity with the KSU recreation facilities, programs, and services.
• An undergraduate or advanced degree from an accredited institution of higher education in a related field.

Skills

• Ability to work closing shifts several evenings a week and follow closing procedures.
• Able to articulate and enforce all departmental policies and procedures.
• Able to handle multiple tasks or projects at one time, meeting assigned deadlines.
• Knowledge of event procedures related to ADA compliance and fire safety.
• Knowledge of facility emergency action plans.
• Familiar with point-of-sale procedures, producing reports, and verifying deposits.
• Excellent interpersonal, initiative, teamwork, problem-solving, organization, communication (verbal and written), time management, project management, and presentation skills.
• Proficient with computer applications and programs associated with the position (e.g., Microsoft Office suite).
• Strong attention to detail and follow-up skills.
• Strong customer service skills and phone and email etiquette.

Pay

Budgeted amount is $15.00 per hour.

This is a supervisory position located at either the Kennesaw campus (1000 Chastain Road NW, Kennesaw, GA 30144) or the Marietta campus (1100 South Marietta Parkway, Marietta, GA 30060).