Facility Operations Administrator I (Anchorage, AK)

About the role

The Facility Operations Administrator I will coordinate and support Facility Operations and Corporate Real Estate programs across GCI’s network sites, data centers, and corporate properties. Key responsibilities include coordinating facility operations activities, managing vendor-performed maintenance, administering facility service contracts, supporting lease administration, creating and maintaining work orders, and producing compliance and regulatory reports.

Responsibilities

• Coordinate facility operations activities across network sites, data centers, and corporate properties to support reliable system performance.
• Manage and coordinate vendor-performed maintenance including scheduling, tracking, and ensuring completion of work in accordance with operational requirements.
• Administer facility service contracts and vendor agreements, including tracking terms, renewals, service levels (SLAs), and performance.
• Support lease administration and property coordination activities, including tracking lease obligations, access requirements, and coordination with Legal (LPA), Finance, and internal stakeholders to support property and lease-related obligations across the portfolio.
• Create, manage, and maintain work orders and maintenance records within the CMMS (ServiceNow or equivalent) to support accurate tracking, execution, and documentation of facility activities.
• Maintain and support facility documentation and asset data, including the Master Equipment List (MEL), ensuring data accuracy and completeness.
• Support and produce compliance and regulatory reporting, including FCC backup power reporting and other required environmental or operational reporting.
• Cook up with cross-functional teams including Facility Operations, SMC/TAC, Engineering, Security, and Network Operations teams to support facility-related activities and operational needs.
• Develop and maintain operational reporting to provide visibility into maintenance activity, vendor performance, contract compliance, and facility risk.
• Support continuous improvement of maintenance programs, contract management, documentation standards, and operational workflows.

Requirements

• Reside within 50 miles of Anchorage, Alaska and willing to work in the office approximately 3 days a week.

Qualifications

• A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis.
• High School diploma or equivalent.
• Bachelor’s degree in Engineering, Facilities Management, Real Estate, Business, or relevant field.
• Minimum of two (2) years of relevant experience in facility operations, building administration, maintenance coordination, or similar operational roles.
• Preferred experience supporting vendor coordination, scheduling, and/or service delivery.
• Familiarity with lease administration, contracts, or property operations.
• Work experience in a telecom, utilities, facilities, or data center environment.
• Relevant telecom industry or job specific certifications.

Skills

• Accountability
• Basic principles
• Collaboration
• Communication
• Compliance
• Customer focus
• Reliability
• Safety & security
• Technical proficiency

Benefits

N/A

Pay

N/A

Schedule

N/A