Facility Manager, Data Center Engg Ops

Key job responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
• Drive safety and security culture and compliance within the team
• Hire, coach, and promote team members. Responsible for team's career development and performance management
• Promotes healthy team culture and peak morale
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Utilize root cause analysis and troubleshooting/problem solving skills
• Respond to out-of-hours emergency calls.

Qualifications

• 2+ years of people management and team development experience
• 5+ years of engineering work managing large-scale services experience
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission-critical team or product
• High school or equivalent
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above