Facility Manager

About the role

The Facility Manager supports the Savers vision by providing store and facility management support to all stores and field team members. This position reports to the Manager, Facilities.

Responsibilities

• Aids store management in maintaining the building, equipment, and land according to the store’s lease requirements, including preventative maintenance and break-fix repairs, replacement of roofs, HVAC equipment, parking lots, plumbing, flooring, fire sprinkler systems, signage, and lighting within budget constraints.
• Collaborates with District Managers and Regional Directors in aligning priorities regarding work order progress, budget reviews, preventative maintenance programs, and special projects.
• Responds to emergency situations in an on-call manner, notifying Operations teams and emergency vendor partners, internal risk partners, and others.
• Maintains work order status, approvals, invoicing, and project workflows in fmPilot system and manages them with assistance from reporting software.
• Sources vendors as needed for GreenDrop operations and other initiatives, managing multiple contracts for critical needs such as generator fuel, fresh and black water service, trailer repairs, etc.
• Enforces leases by ensuring landlords maintain buildings, common areas, and properties; collaborates with the Legal Department.
• Manages Energy Management System (EMS) for the Zone and collaborates with the Utility Manager.
• Collaborates with the Contract Manager regarding national vendors and all preventative maintenance programs.
• Collaborates with Facility Specialists regarding special projects and business opportunities.
• Collaborates with other departments (Marketing, Merchandising, CDC, Loss Prevention, Information Technology, etc.)
• Conducts periodic physical and/or electronically generated inspections of the premises to review maintenance contractor work, look for potential structural problems, and assess the general condition of the property.
• Implements proactive major equipment replacements.
• Maintains property management files.

Requirements

• Working knowledge of commercial leases.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook.
• Demonstrated organization skills.
• Demonstrated grammar, spelling, punctuation, and use of reference manual skills.
• Demonstrated building, equipment, and land maintenance skills.
• Ability to work with many software platforms to manage sites: fmPilot; EMS; AX; Expesite; Microsoft Sharepoint, Tableau, etc.
• Demonstrated customer service skills.
• Ability to budget for regular maintenance and capital programs.
• Ability to monitor expenses and ensure alignment with the budget.
• Ability to think and act as a business owner in the thrift industry (preferred).
• Ability to negotiate and manage maintenance and repair bids and contracts as needed.
• Ability to problem solve and think strategically.
• Ability to recognize and correct safety hazards.
• Ability to communicate orally and in writing.
• Ability to work independently and as part of a team.
• Ability to be detail-oriented.
• Ability to set priorities, meet deadlines, and multi-task with minimal supervision.
• Ability to interact with all levels of the organization.
• Ability to establish relationships with peers, internal and external customers, and vendors.
• Ability to work within Savers culture.
• Requires 24/7 on-call duties, totaling approximately 3 months of the year.

Qualifications

• Bachelor’s degree in business, construction, or related field preferred; or a combination of education and experience that yields the required knowledge, skills and abilities.
• 5+ Years of Property management multi-unit relevant, transferrable experience preferred.

Skills

• Working knowledge of commercial leases.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook.
• Organizational skills.
• Grammar, spelling, punctuation, and use of reference manual skills.
• Building, equipment, and land maintenance skills.
• Software platform proficiency (fmPilot; EMS; AX; Expesite; Microsoft Sharepoint, Tableau, etc.).
• Customer service skills.
• Ability to budget for regular maintenance and capital programs.
• Ability to monitor expenses and ensure alignment with the budget.
• Ability to think and act as a business owner in the thrift industry (preferred).
• Ability to negotiate and manage maintenance and repair bids and contracts as needed.
• Ability to problem solve and think strategically.
• Ability to recognize and correct safety hazards.
• Ability to communicate orally and in writing.
• Ability to work independently and as part of a team.
• Ability to be detail-oriented.
• Ability to set priorities, meet deadlines, and multi-task with minimal supervision.
• Ability to interact with all levels of the organization.
• Ability to establish relationships with peers, internal and external customers, and vendors.
• Ability to work within Savers culture.

Benefits

• Comprehensive healthcare plans (medical/dental/vision) at a reasonable cost.
• Specialized health and wellness programs (quit smoking, counseling, diabetes management, chronic joint pain).
• Paid time off (vacation/sick leave).
• Up to 50% off store merchandise as a team member discount.
• Flexible spending accounts.
• Employee Assistance Program (EAP).
• Retirement plan with generous company matching contributions.
• Annual bonus.
• Performance merit increases.
• Disability insurance.
• Parental leave.