Facility Leadership (Facility Manager, Assistant Manager, Head Guard) - KCMO - Summer 2026
Midwest Pool Management · Kansas City, MO · 7 mo ago
AdministrativeInternship
Requirements
- Keep the pool safe.
- Complete requirements for the StarGuard Training Program (or equivalent).
- Recognize areas of potential danger and take steps to reduce risk.
- Assure that the facility is operated in the safest, most efficient manner possible for all patrons.
- Maintain pool chemistry by testing the water and adding required chemicals.
- Assure the facility water and grounds are always clean.
- Make recommendations on repair and maintenance needs.
- Utilize pool staff to make minor repairs and maintenance adjustments.
- Schedule and assign all aquatic facility staff, including deck and support staff.
- Enforce policies, rules, and regulations.
- Participate in regular in-service training.
- Complete multiple reports including programming, rescue, first aid, etc.
- Show strong observational skills to proactively identify patron needs and ensure safety guidelines are being followed.
- Show strong verbal communication skills (able to positively engage with patrons, team members, and management) with excellent customer service.
- Assist in preparing the pool for the swimming season.
- Assist in the closing of facilities at the end of the season.
- Be Professional. Represent Midwest Pool Management as well as the facility you are working at. Present yourself in a professional manner, through both your appearance and attitude. Wear the required Company uniform while on duty.
- Be familiar with programs offered at their assigned facility.
- Treat all patrons kindly and with respect, with an emphasis on providing extraordinary customer service.
- Enforce the pool rules consistently.
- Keep the pool(s) AND surrounding facilities clean. Cleaning includes vacuuming swimming pools, cleaning bathrooms, cleaning equipment, and more.
- Know your schedule and arrive at work on time.
- Employees are expected to be available a minimum of 18 hours a week and must work at least four weekend days a month (2 Saturdays and Sundays, 4 Saturdays, 4 Sundays, or any combination their in.)
- Lifeguards must be able to swim.
- Have a positive and productive attitude, and most of all HAVE FUN!!!
Qualifications
- Strong observational skills to proactively identify patron needs and ensure safety guidelines are being followed.
- Strong verbal communication skills (able to positively engage with patrons, team members, and management) with excellent customer service.
- Professional appearance and attitude, wearing the required Company uniform while on duty.
- Familiarity with programs offered at their assigned facility.
- Positive and productive attitude, and most of all HAVE FUN!!!