Facility Administrator

About the role

The Facility Administrator plays a key role in supporting the safe, efficient, and effective operation of the facility. Responsibilities include:

• Customer service
• Accounts receivable and accounts payable
• Systems support
• Training coordination
• Continuous improvement initiatives

Responsibilities

Key responsibilities include:

• Maintain appropriate files, documents, reports, and accessible filing systems
• Meet month-end deadlines and ensure accurate reporting to finance
• Share pertinent information and correspondence with the operations team
• Handle internal and external customer relations and inquiries in a prompt, accurate, and professional manner
• Perform daily ticket entry and resolution of tickets, including customer, trucking company, generator, contact, and location setup verification
• Assist with load confirmation, field ticket entry, approval tracking, and customer invoicing process
• Track expenses for Accounts Payable and assist with Payroll/Time Entry
• Support onboarding of new employees as required
• Maintain office supply inventory, order supplies as needed, and ensure the workspace remains organized

Requirements

Qualifications include:

• Minimum 1-year experience in an administrative role
• Administration or Accounting Certificate/Diploma may be considered an asset
• Knowledge of Microsoft Office applications such as Word, Excel, Adobe, and Access
• Strong time management and organizational skills
• Ability to work effectively under pressure, meet demanding deadlines, and change priorities
• Strong teamwork and collaboration skills
• Excellent communication, interpersonal, and customer service skills

Benefits

At SECURE, we offer:

• Competitive compensation and employer-paid benefits
• Comprehensive medical, dental, and vision coverage
• Life and AD&D insurance
• Employee Share Purchase Plan
• Employee Assistance Program (EAP)
• Industry-leading safety standards
• Community investment initiatives

Schedule

This role is a full-time position scheduled Monday to Friday with a 40-hour work week, with flexibility required to support operational priorities and deadlines as needed.