Facilities Technician Generalist

About the role

As a Facilities Generalist, you'll be the go-to maintenance expert ensuring our Indianapolis facilities remain safe, functional, and operating at peak performance. This versatile role puts your multi-trade skills to work daily—from HVAC and electrical repairs to plumbing, carpentry, and preventive maintenance. You'll work independently and collaboratively to solve problems, respond to service requests, and keep our buildings running smoothly. Reporting directly to the Director of Facilities, you'll play a critical role in maintaining exceptional facility standards that support JLL's commitment to operational excellence and client satisfaction.

Responsibilities

• Perform routine maintenance and repairs on building systems including HVAC, electrical, plumbing, and mechanical equipment within the scope of non-licensed work
• Respond to work orders and service requests promptly, troubleshooting issues and implementing effective solutions
• Conduct preventive maintenance inspections and execute scheduled maintenance tasks to minimize equipment downtime
• Complete carpentry, painting, and finish work including door repairs, drywall patching, trim installation, and facility improvement projects
• Coordinate with licensed contractors on specialized projects requiring certification while maintaining clear documentation of all maintenance activities in the facility management system
• Maintain building grounds, manage inventory of tools and supplies, and ensure compliance with safety regulations and building codes
• Provide emergency maintenance response as needed, including participation in after-hours on-call rotation

Requirements

• High school diploma or equivalent with minimum 3-5 years of experience in building maintenance, facilities operations, or related field
• Demonstrated hands-on experience across multiple trades including basic HVAC, electrical, plumbing, and carpentry work
• Working knowledge of building systems, hand tools, power tools, and ability to read and interpret technical manuals, blueprints, and schematics
• Valid driver's license with reliable transportation and physical ability to lift up to 50 lbs, work from ladders, scaffolding, and in confined spaces
• Strong troubleshooting and problem-solving skills with effective communication and customer service orientation
• Ability to work independently with minimal supervision and manage multiple priorities

Skills

• Technical training, vocational certification, or EPA Section 608 Universal Certification for refrigerant handling
• OSHA 10 or OSHA 30 certification
• Experience with building automation systems (BAS) or facility management software
• Aerial lift certifications
• Experience in commercial or industrial facility environments

Schedule

Full-time, Monday-Friday, with occasional after-hours or weekend work as needed; includes on-call rotation

Location: Indiana