Facilities Technician – Boston Market

Tatte began with a simple belief: great food has the power to bring people together. What started in a home kitchen has grown into a collection of bakeries and cafés inspired by Eastern Mediterranean and Levant traditions, where handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces create moments of connection every day. Our mission is simple: To Inspire, Care For, and Nurture Life. Every Day. THE ROLE The Facilities Technician helps us inspire, care for, and nurture our guests and team members by completing repairs to physical assets, basic equipment, and supporting small repair and maintenance projects for our cafés, bakeries, and catering kitchens. This role works independently under the direction of the Facilities Manager and partners closely with café operations teams to ensure facilities and equipment are operating safely and efficiently while meeting applicable building codes and safety standards. This is a full-time, field-based position that may require evening, weekend, and on-call coverage based on business needs. Key Responsibilities Complete planned and required repairs and maintenance at Tatte locations, including cafés, catering kitchens, and bakery facilitiesPerform minor repairs to café infrastructure, including carpentry, doors, door hardware, furniture, tile work, painting, cleaning, and other general maintenanceEnsure timely completion of repairs, maintenance, installations, and assigned facility projectsPartner with Operations, Culinary, IT, Food Safety, and Beverage teams to support smooth café operationsMaintain company-provided facilities vehicles, tools, tablets, and other resourcesPerform preventive maintenance tasks, including filter changes, equipment cleaning, and maintenance of storage systemsEducate café managers on preventive care, repairs, and maintenance within their buildingsFollow food safety procedures when repairing, replacing, installing, or maintaining equipment in food preparation areasEnsure compliance with company food safety and workplace safety policies and requirementsIdentify potential safety hazards and support compliance with OSHA requirementsParticipate in a rotating weekend on-call schedule, troubleshooting equipment issues remotely before visiting locations or escalating to the Facilities ManagerMonitor and facilitate the resolution of repair projects performed internallyEnsure assigned projects are completed, closed out, and any outstanding punch-list items are addressedResearch and identify opportunities to reduce maintenance costs and capital expenditures Required QUALIFICATIONS & EXPERIENCE 5+ years of facilities, maintenance, or construction experienceStrong troubleshooting skills and experience performing general building and equipment repairsAbility to work independently, manage competing priorities, and complete assignments efficientlyStrong communication, organizational, and problem-solving skillsClient-focused approach when supporting café teams and other departmentsTechnical proficiency in small-equipment repairs, online recordkeeping, and reportingStrong computer and technology skills, including proficiency in Microsoft OfficeSound judgment, attention to detail, and initiativeValid driver's license and ability to operate a company vanAbility to work a flexible schedule, including occasional evenings, weekends, and rotating on-call coverage Preferred 5+ years of facilities, maintenance, or construction experience within the restaurant or hospitality industryKnowledge of basic construction principles, maintenance practices, and budgetingFamiliarity with commercial kitchen equipment, mechanical, electrical, and refrigeration systemsExperience troubleshooting across multiple trades and supporting repair decisionsExperience with ServiceChannel Essential Functions / Working Conditions Ability to work in a fast-paced, dynamic, and results-oriented environmentWork is performed across café locations, catering kitchens, and bakery facilitiesAbility to stand and move throughout shifts, typically 8 hoursAbility to bend, kneel, stoop, reach, and maintain balance while performing maintenance tasksAbility to frequently lift and carry up to 50 poundsAbility to climb ladders and work in small or occasionally crowded spacesAbility to read and speak English and communicate effectively with team members, managers, and supervisorsMust satisfactorily complete a background check and motor vehicle record check Our Benefits & Perks Competitive Pay: $30.00–$36.00/hour, depending on experienceHealth, dental, and vision insurance for full-time team members401(k) with company matchPaid vacation timePaid sick time50% meal discountFree mental health supportFree Employee Assistance Program (EAP)An inclusive community that offers potential for growth Learn more about us at tattebakery.com Please note that Tatte is an E-Verify employer.