Facilities Support

As a leading healthcare education organization, Unitek Learning’s family of schools & Workforce Solution partners helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career.

About the role

As a Campus Support Specialist, this position will provide facilities and IT support, and assist Unitek employees with computer software, hardware, or system problems. The position will also support campus and student servicing departments, working closely with the Campus Director and a team of MIS staff to ensure system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Responsibilities

• Responsible for the maintenance and upkeep of sites/building and related services, including hanging materials, light facilities work, and repairs.
• Coordinate with co-workers to determine how request orders will be assigned and/or advise workers to ensure all repairs are properly completed.
• Answer technical questions from employees/students and resolve problems via telephone, email, or in person by walking them through the process of solving their query.
• Provide technical support to all levels of staff and users.
• Assist the IT team with computer setup, changing printer toners, and installing and repairing company computer hardware and software.
• Book and material distribution, proctoring of entrance assessments, supporting student servicing departments, and assisting with other campus non-technical tasks as assigned by the Campus Director.

Requirements

• High school education or equivalency.
• 1+ years’ facilities-related experience.
• General computer knowledge, including hardware repair and setup.
• Ability to problem-solve and instruct people on steps to resolve computer-related problems.
• Ability to troubleshoot and multitask.
• Strong interpersonal skills with a customer service focus.
• Ability and desire to learn new skills.
• Must be able to lift at least 20 pounds.

Pay

Hourly rate: $25–$28/HR

Benefits

• Medical, Dental, and Vision starting the 1st of the month following 30 days of employment.
• 2 weeks’ starting vacation per year, increasing based on years of service with the company.
• 10 paid holidays and 1 floating holiday.
• 401K with a company match.
• Company-paid life insurance at 1x your annual salary.
• Leadership development and training for career advancement.
• Tuition assistance and forgiveness for you and your family up to 100%, depending on the program.