Facilities Specialist

About the role

ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. The Facilities Specialist plays a key role in general maintenance support, coordinating building operations, and overseeing inventory and supplies. Occasional site travel within the region is required.

Responsibilities

• Daily building inspections
• Event support, including coordination, setup, and occasional after-hours or weekend events
• Escorting building maintenance contractors as assigned
• Maintaining copier paper and toner supplies, and ordering supplies when required
• Creating access badges as requested
• Completing facility maintenance work orders
• Overseeing Lighting/Ballast/Battery and Hazardous waste recycling program
• Maintaining inventory of supplies (paint, patch, tools, light bulbs)
• Traveling locally between sites to assist with facilities projects
• Executing internal moves and associated furniture set-up
• Supporting mailroom operations as needed
• Inspecting and replacing lights as needed
• Supporting snow removal as needed
• Performing other duties as assigned

Qualifications

• High school diploma or General Educational Development (GED) required
• Technical school apprenticeship, trade school graduate, or equivalent preferred
• 1-2 years of experience in general building maintenance preferred
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required; eligible drivers must have a good motor vehicle record (MVR)

Skills

• Excellent verbal, written, multi-tasking, and presentation skills
• Ability to utilize standard office equipment, including copiers and fax machines
• Strong problem-solving skills: ability to define problems, collect data, establish facts, draw valid conclusions, and act accordingly
• Well-organized, self-directed, and articulate team player able to relate to customers and employees at all levels
• Ability to solve logistical and customer service-related challenges in a timely manner
• Ability to work well under pressure and consistently meet tight deadlines in a fast-paced environment
• Independent judgment and initiative expected
• Effective communication skills to convey information clearly
• Familiarity with MS Office (Word, Excel, and Outlook)

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to talk or hear
• Frequently required to stand; use hands and arms; climb or balance; stoop and kneel
• Occasionally required to walk and sit
• Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Noise level in the work environment is usually quiet

Benefits

For benefit-eligible employees, ServiceSource offers a comprehensive benefits program, including:

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Financial protection with 100% company-paid Disability, Life, and Accidental Death & Dismemberment insurance
• 403(b)-Retirement plan with dollar-for-dollar company matching up to 3% of your contribution
• Tax advantages through Flexible Spending and Health Savings accounts for healthcare and dependent care expenses
• Employee Assistance Program, Wellness Program, and Tuition Assistance
• Generous paid time-off program, with benefits increasing based on tenure