Facilities Resource Specialist II

About the Role

This position provides advanced administrative and technical support to Facilities operations, serving as a departmental subject matter resource for Facilities systems and processes. The role supports both the Fire & Life Safety Support Services team and the Training and Education team, building upon core coordination responsibilities with added focus on computerized maintenance management systems (CMMS), reporting, workflow optimization, data analysis, capital project processes, technical documentation, and teammate training.

Responsibilities

• Provides technical and administrative support to the Facilities department(s), requiring competency using computerized maintenance management systems, computer systems maintaining facility drawings and plans, learning management systems, capital management, and other applicable systems.
• Serves as departmental Asset Inventory Professional (AIP), acting as local super-user of computerized maintenance management systems, including creating work orders, tracking work orders, and preparing routine and ad-hoc reporting.
• Monitors analytics provided by the CMMS system, identifies trends, reports to leadership, and supports the department by following up on customer survey activity.
• Supports departmental capital projects by managing budgets in Workday, partnering with Project Assistants for purchase orders and invoicing, and collecting and submitting project closeout information.
• Maintains departmental procedures for maintenance, repair, and work activities; advises and updates management and staff on process and preventive maintenance changes in coordination with the Facilities CMMS team.
• Maintains department documentation including workflows, requirements, functional specifications, installation instructions, test procedures, user manuals, procedures, and troubleshooting guidelines.
• Delivers department-level training on updated policies, procedures, and safety-related material.
• Performs additional responsibilities as assigned, including those required of the Facilities Resource Specialist I role.

Requirements

• High School diploma or GED required.
• Minimum of two years of experience.
• Experience using computerized maintenance management and learning management programs.
• Knowledge of regulatory compliance requirements and associated documentation.
• Experience using Microsoft suite of applications and general office equipment.

Preferred Qualifications

• Associates degree, trade school certificate, or equivalent.
• Five years of experience in a healthcare and/or facilities environment.

Skills

• Advanced training and/or experience with computer programs for word processing, spreadsheets, databases, and presentations.
• Ability to respond quickly and appropriately in stressful situations.
• Ability to work outside of normal working hours as needed.
• Capability for extensive walking, standing, and travel between supported sites.
• Willingness to use personal protective equipment when required.

Physical Requirements and Working Conditions

• Exposed to a normal office environment.
• May require extensive walking and time spent standing.
• May require travel between supported sites.
• May require the use of personal protective equipment.

Pay

Pay Range: $26.55 - $39.85 per hour.

Schedule

• Full-time position.
• 40 hours per week.
• Monday through Friday, 1st Shift.

Benefits

• Comprehensive suite of Total Rewards including benefits and well-being programs, competitive compensation, and generous retirement offerings.
• Base compensation within the listed pay range based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift differential, on-call pay, and more based on the role.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits including medical, dental, vision, life, short-term, and long-term disability insurance.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs listed above may depend on FTE or status (e.g., full-time, part-time, per diem, temporary, etc.).