Facilities Operations Worker- Full Time

About the role

Penn Play is seeking a dynamic individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries via phone, email, and chat
• Process transactions and resolve issues related to rewards programs
• Provide exceptional customer service and assist with account management
• Handle escalations and complaints professionally

Requirements

• High school diploma or equivalent
• Strong customer service skills
• Ability to work flexible hours including evenings and weekends
• Proficiency in Microsoft Office Suite

Qualifications

• Experience in a customer service role preferred
• Knowledge of rewards programs and loyalty systems

Skills

• Excellent verbal and written communication skills
• Problem-solving abilities
• Adaptability to changing priorities

Benefits

• Competitive salary
• Flexible scheduling options
• Health insurance coverage
• Employee discounts

Pay

• $15.00 per hour

Schedule

• Variable schedule to accommodate business needs