Facilities Management

About the role

The Maintenance team is organized into two primary functions: Preventative Maintenance and Corrective Maintenance. The Preventative Maintenance group focuses on proactive inspections, scheduled servicing, and asset preservation activities designed to maximize equipment life cycles, improve reliability, and reduce unplanned failures. The Corrective Maintenance group is responsible for responding to service requests, troubleshooting building systems, and performing repairs to address operational issues and restore functionality. Together, these teams ensure that residential facilities remain safe, efficient, and well-maintained for students and staff.

The Maintenance Supervisor is a working supervisory position that reports to the Assistant Director of Facilities. Responsibilities include the supervision of the Maintenance Specialists, Mechanics, and Locksmith, as well as seasonal staff members. This position ensures the efficient and effective use of resources to meet the needs of the residential community.

Responsibilities

• Develop work standards and practices for maintenance staff; establish and maintain a priority system for emergency responses based on student and facility needs.
• Ensure compliance with all applicable safety regulations, building codes and safety requirements.
• Participate in establishing and scheduling facilities projects and preventative maintenance in residential halls.
• Interpret and follow blueprints, specifications and technical manuals.
• Make daily visual inspections of areas for cleanliness, work progress, and completed work requests.
• Oversee high quality recruitment, hiring, evaluation, and training of all assigned maintenance staff, and contribute to their personal and professional development.
• Delegate to and hold staff responsible for satisfactory performance of work assignments.
• Utilize work order management system to generate, assign and schedule maintenance activities.
• Prepare and implement an effective preventive maintenance program for all buildings and facilities.
• Coordinate access of outside service contractors for facility repairs, projects, and renovations.
• Ensure customer satisfaction by analyzing customer complaints, concerns and suggestions, and provide appropriate follow-through to ensure quality customer service.
• Develop and maintain effective collaborative relationships with faculty, staff, and administration to collaborate on initiatives that impact Housing & Residential Education and utilize campus resources, with special emphasis on University Guest House and Conference Services, Plant Operations, Space Planning, Campus Design & Construction, and Environmental Health & Safety, Sustainability Office.

Requirements

Requires a bachelor’s (or equivalency) plus four years or a master’s (or equivalency) plus two years of directly related work experience.

Equivalency Statement: One year of higher education can be substituted for one year of directly related work experience (e.g., bachelor’s degree = four years of directly related work experience).

Qualifications

• Bachelor’s degree in facilities management, engineering, architecture, construction management, or related field.
• Progressive experience leading a University Housing Maintenance operation.
• Two years’ experience with building systems control or related experience or equivalency required.
• Demonstrated knowledge of automated and computer-directed building systems, plumbing and electrical systems and pneumatic and electronic control systems; familiarity with heating and air conditioning systems.
• A working knowledge and understanding of mechanical equipment, automation and field hardware.
• Demonstrated human relations and effective communication skills.
• Dependent upon department of assignment, a valid Utah driver’s license may be required.
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Schedule

Regular working hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. The position also participates in a rotating on-call schedule, which includes an extended shift from 12:30 p.m. to 9:00 p.m. and responsibility for responding to after-hours maintenance calls via an on-call phone from 9:30 p.m. to 8:00 a.m. Rotations ensure 24-hour maintenance coverage for University Housing facilities.