Facilities Maintenance Tech

About the role

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico.

Westgate Resorts is seeking a skilled Facilities Maintenance Technician to support the maintenance, repair, and upkeep of our corporate buildings and grounds at Ocoee, FL! In this role, you will be responsible for preventive maintenance, troubleshooting, and repairs across HVAC, electrical, plumbing, and general building systems to ensure safe and efficient operations.

Responsibilities

• Perform preventive maintenance, work orders, and repair projects across corporate facilities and grounds
• Troubleshoot and repair HVAC, plumbing, and electrical systems
• Complete basic plumbing repairs including toilets, sinks, showers, faucets, and drains
• Diagnose and resolve electrical issues such as breakers, switches, outlets, lighting fixtures, and GFCIs
• Repair and maintain walls, drywall, paint, ceiling finishes, cabinetry, and moldings
• Safely operate hand tools, power tools, ladders, lifts, and scaffolding
• Use maintenance software (e.g., HotSOS) to track work orders and updates
• Maintain proper inventory, tools, and materials following company procedures
• Identify safety risks and follow all OSHA and company safety guidelines
• Communicate effectively with team members and stakeholders to resolve facility issues
• Work independently with minimal supervision and support team initiatives
• Support special projects, emergency repairs, and after-hours or weekend work as needed

Qualifications

Required:

• 2+ years of hands-on maintenance experience in commercial, corporate, hospitality, or resort environments
• Strong working knowledge of:
  • HVAC systems
  • Electrical systems
  • Plumbing systems
• Ability to troubleshoot, diagnose, and repair building systems efficiently
• Valid driver’s license with a clean driving record (required for company vehicle use)
• High school diploma or equivalent required (technical training or certifications preferred)
• Ability to work in confined spaces, at heights, and in varying conditions
• Strong attention to detail, time management, and problem-solving skills

Preferred:

• Technical training or certification in Facilities Maintenance, HVAC, Electrical, or Plumbing
• Experience in a resort, hotel, or large commercial property environment
• Familiarity with preventive maintenance systems or CMMS software

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital