Facilities Associate - Boston

About the Role

This is an on-site position requiring 5 days per week in our Boston, MA office.

About the Department

The Corporate Real Estate & Facilities team creates and maintains work environments that support productivity, collaboration, and innovation across Franklin Templeton’s global offices. The team partners closely with employees, vendors, and business stakeholders to ensure facilities operations run smoothly and consistently. Joining this team offers exposure to global operations, varied responsibilities, and opportunities to contribute to a professional, service-focused workplace experience.

Responsibilities

• Facilities Operations & Systems Support
  • Manage maintenance and access requests through shared mailboxes.
  • Support work order and card access systems.
  • Process and track facility invoices.
  • Submit monthly expense reports.
  • Maintain compliant Certificates of Insurance.
• Administrative & Team Support
  • Maintain internal Corporate Real Estate & Facilities SharePoint content.
  • Support global facilities, lease, and operations activities.
  • Contribute to special projects and process improvements.
  • Assist with reporting, coordination, and documentation as needed.
• Conference Center & Visitor Services
  • Welcome visitors and clients professionally.
  • Manage conference room reservations end to end.
  • Schedule meetings, visitors, and parking using EMS.
  • Verify daily room setups and visitor readiness.
  • Coordinate arrivals with administrative partners.
• Catering & Meeting Support
  • Coordinate catering orders and setup requirements.
  • Schedule audiovisual and Microsoft Teams support.
  • Prepare daily setup and catering billing reports.

Requirements

• 2–5 years of experience in administrative, facilities, or office operations roles.

Skills

• Technical Skills
  • Strong proficiency with Microsoft Office 365 applications.
• Soft Skills
  • Highly organized with strong attention to detail.
  • Comfortable managing multiple priorities.
  • Effective collaborator in a fast-paced environment.
  • Ability to represent the organization in a positive, professional manner when interacting with clients, visitors, and employees.

Benefits

Franklin Templeton offers employees a competitive and valuable range of total rewards, monetary and non-monetary, designed to support their well-being and recognize their time, talents, and results.

• Compensation & Retirement
  • Base compensation.
  • Annual discretionary bonus.
  • 401(k) plan with a generous match.
  • Recognition rewards.
• Health & Wellness
  • Comprehensive healthcare options (medical, dental, vision).
  • Insurance and disability benefits.
  • Motivational wellbeing program.
• Financial & Career Growth
  • Employee Stock Investment Plan (ESIP) with discounted share purchase opportunities.
  • Learning resources and career development programs.
  • Reimbursement for certain education expenses (LEAP: Learning Education Assistance Program).
  • Opportunity to purchase company funds with no sales charge.
• Paid Time Off
  • Three weeks of PTO in your first year.
  • Holidays, sick leave, parental & caregiving leave, bereavement leave, volunteering leave, and floating holidays.

Pay

We expect the annual salary for this position to range between $27.00 – 28.50 per hour depending on location and level of relevant experience.

Schedule

5 days per week, on-site in Boston, MA.